Devoted Health

Senior Payment Integrity Manager

United States

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Health Insurance, Medical ClaimsIndustries

Requirements

Candidates should possess a Bachelor’s degree and a minimum of 6 years of relevant experience in healthcare, demonstrating a strong understanding of US healthcare, claims adjudication, revenue cycle management, and payment integrity. They should be comfortable collaborating, communicating, and influencing across various departments, and possess the ability to thrive in both leadership and execution roles within an ambiguous and fast-paced startup environment. Incorporating company vision, mission, and values into decision-making is also required.

Responsibilities

The Senior Payment Integrity Manager will lead and optimize the execution of enterprise payment integrity initiatives, translating organizational strategy into operational action plans while ensuring alignment with savings goals, audit integrity, and regulatory compliance. This role will involve partnering with analytics, finance, compliance, and tech to identify new audit opportunities, improve processes, and develop scalable solutions, overseeing the health of audit pipelines, monitoring program KPIs, and utilizing data to identify root causes of inefficiencies. Furthermore, the manager will serve as a senior escalation point for complex issues, collaborate with departments such as Claims, Appeals, and Provider Relations, and implement improvements across the payment life cycle.

Skills

Claims Processing
Payment Integrity
Audit Programs
Operational Strategy
Regulatory Compliance
Cross-Functional Collaboration
Performance Optimization

Devoted Health

Medicare Advantage plans with personalized support

About Devoted Health

Devoted Health provides Medicare Advantage plans aimed at simplifying and making healthcare more affordable for seniors aged 65 and older. Their plans include services like provider and pharmacy searches, prescription drug coverage, and preventive care rewards. Members pay premiums for these plans, and the company may also receive government payments for managing Medicare benefits. What sets Devoted Health apart from competitors is their high level of customer service, featuring Devoted Health Guides who assist members in navigating their healthcare options and addressing common issues with traditional insurance. Additionally, they promote preventive care through the Devoted Dollars program, which rewards members for engaging in health activities. The goal of Devoted Health is to create a more compassionate and accessible healthcare experience for its members.

Waltham, MassachusettsHeadquarters
2017Year Founded
$2,194.5MTotal Funding
SERIES_ECompany Stage
HealthcareIndustries
1,001-5,000Employees

Benefits

Comprehensive health plan
401(k) retirement plan
Generous vacation and holiday time
Lyra mental health resources
Time off to vote

Risks

Increased competition from Medicare Advantage providers like Clover Health and Oscar Health.
Potential regulatory changes affecting Medicare Advantage plans by CMS.
Rising healthcare costs could impact the affordability of Devoted Health's plans.

Differentiation

Devoted Health offers personalized assistance through Devoted Health Guides for member support.
The company emphasizes preventive care with its Devoted Dollars rewards program.
Devoted Health integrates virtual and in-home care with top local providers.

Upsides

Devoted Health raised $287 million in Series E funding in 2024.
The company expanded Medicare Advantage plans to eight new states in 2023.
Devoted Health achieved a 5-star Medicare Advantage rating in Ohio in 2023.

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