Senior User Acquisition Specialist

Employment Type: Full-time

About Tala

Tala is on a mission to unleash the economic power of the Global Majority – the 4 billion people overlooked by existing financial systems. With nearly half a billion dollars raised from equity and debt, we are serving millions of customers across three continents. Tala has been named by the Fortune Impact 20 list, CNBC’s Disruptor 50 five years in a row, CNBC’s World's Top Fintech Company, Forbes’ Fintech 50 list for eight years running, and Chief's The New Era of Leadership Award. We are expanding across product offerings, countries and crypto and are looking for people who have an entrepreneurial spirit and are passionate about our mission.

By creating a unique platform that enables lending and other financial services around the globe, people in emerging markets are able to start and expand small businesses, manage day-to-day needs, and pursue their financial goals with confidence. Currently, over nine million people across Kenya, the Philippines, Mexico, and India have used Tala products. Due to our global team, we have a remote-first approach, and also have offices in Santa Monica, CA (HQ); Nairobi, Kenya; Mexico City, Mexico; Manila, the Philippines; and Bangalore, India.

Most Talazens join us because they connect with our mission. If you are energized by the impact you can make at Tala, we’d love to hear from you!

We're seeking a data-driven Senior User Acquisition Specialist to expand our user base through paid, organic, and analytical initiatives. This role requires a strong understanding of various acquisition channels, a passion for data analysis, and a proven ability to deliver results.

What You'll Do

• Data Analytics: Translate complex data into actionable insights, automate reporting, and build dashboards to track key performance metrics like CPA, ROAS and LTV.
• Market Intelligence: Analyze market trends, competitor strategies, and consumer feedback to identify acquisition opportunities across various channels (e.g. Facebook Ads, Google Ads, organic search).
• Paid User Acquisition: Optimize paid advertising campaigns towards clear ROAS targets, manage ad creatives briefing and rotation, track KPIs, and collaborate with creative teams and agencies to drive user growth.
• Organic User Acquisition: Improve organic visibility through App Store optimizations and other initiatives.
• Global Working Culture: This role will support multiple time zones and countries. It requires an interest in global customer insights.

What You'll Need

• Strong analytical and problem-solving skills.
• Experience in SQL and data visualization tools (e.g. Looker).
• Experience with marketing analytics tools and MMPs (Google Analytics, Adjust) is a strong plus.
• Prior experience with managing paid marketing campaigns or building analytics solutions for marketing teams is a strong plus.
• Fluency in Hindi and English, alongside excellent communication and collaboration skills.

Preferred Skills & Experience

• 3+ years of experience in data analytics and A/B testing.
• 3+ years of experience in user acquisition or digital marketing.

Company Vision & Values

Our vision is to build a new financial ecosystem where everyone can participate on equal footing and access the tools they need to be financially healthy. We strongly believe that inclusion fosters innovation and we’re proud to have a diverse global team that represents a multitude of backgrounds, cultures, and experience. We hire talented people regardless of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.