Technical Writer
Kustomer- Full Time
- Entry Level & New Grad
Candidates must have a Bachelor’s degree in Technical Communication, Engineering, or a related field, along with 8+ years of relevant work experience. A strong knowledge of content development cycles, documentation best practices, and tools such as Oxygen, Dozuki, Adobe, and Jira is essential. Experience with compliance-driven documentation frameworks like ISO and APQP is required, as well as strong project management and organizational skills to manage multiple documentation projects.
The Senior Technical Writer will develop, update, and manage work instructions, SOPs, training manuals, and other essential documents. They will collaborate with engineers, technicians, and quality teams to ensure accurate and effective documentation. The role involves standardizing content using documentation tools and ensuring alignment with ISO, APQP, and safety standards. Additionally, the writer will assist in creating technician-friendly training content, utilize dashboards and tracking tools to monitor documentation updates, and support multiple teams within the Manufacturing Operations department by traveling to various Zoox locations when required.
Develops autonomous electric ride-hailing vehicles
Zoox focuses on creating a fully integrated autonomous ride-hailing service designed specifically for urban transportation. Unlike other companies that modify existing vehicles for self-driving capabilities, Zoox has engineered its own vehicle from the ground up, optimizing it for safety, efficiency, and passenger comfort. The vehicle features advanced sensors, cameras, and AI systems that allow it to navigate complex city environments. It can carry up to four passengers in a spacious interior, ensuring a pleasant ride experience. Safety is paramount, with rigorous testing and collaboration with regulatory bodies to meet high standards. Additionally, Zoox's vehicles are fully electric, promoting sustainability by reducing emissions. The company also develops a user-friendly ride-hailing platform that uses data analytics to improve routing and reduce wait times. Zoox aims to enhance urban mobility while prioritizing safety and environmental responsibility.