Senior Technical Trainer (f/m/d) at Contentful

London, England, United Kingdom

Contentful Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
TechnologyIndustries

Requirements

  • Bachelor's degree or equivalent experience in computer science, information technology, business information systems or a related field
  • 5+ years experience working in a technical role such as software developer, sales engineer or professional services
  • 2+ years of experience in a technical training role
  • Experience with content management systems (e.g. Adobe AEM, Sitecore, Drupal) and developing content models
  • Familiarity with one or more of the following: JavaScript, Ruby, Python, Java
  • Exposure to DevOps tools such as Jenkins, CircleCI, and TravisCI; static site generators such as Gatsby, Middleman, Jekyll, and Metalsmith; and front-end frameworks/libraries such as React, Angular, and Vue
  • Presentation and facilitation skills: ability to present material in an engaging way, read a room, think on your feet, and guide learners through a discovery process
  • Excellent educational instincts and experience creating instructor-led courses and other learning materials
  • Experience delivering in both face-to-face and virtual instruction/webinar format
  • Availability to travel up to 60%

Responsibilities

  • Deliver onsite and webinar-based training to Contentful customers and partners on Contentful architecture and features, content modeling best practices, using Contentful APIs and SDKs, CI/CD strategies, extending the Contentful environment with webhooks and UI extensions, and other topics
  • Design and facilitate hands-on activities, discussions, sample projects, and other interactive activities that help learners move from concepts to practice
  • Answer questions and provide guidance on Contentful best practices for specific use cases
  • Inspire customers and partners to become enthusiastic fans of Contentful by communicating a compelling vision of Contentful’s features, value proposition, and the strategic role that content infrastructure plays in facilitating digital transformation
  • Motivate customers and partners to look for new opportunities to use Contentful and equip them to successfully pitch the platform inside their own organizations or to their clients
  • Serve as a Contentful subject matter expert and technical resource for the Learning Services team, helping the team design new learning experiences, document best practices, and create helpful tools, job-aids, code samples, and other resources for Contentful users
  • Establish a relationship of trust with Contentful’s product management and development teams to communicate customer needs, use cases, challenges, and feedback in a way that drives improvement of the Contentful product

Skills

Contentful
Content Modeling
APIs
SDKs
CI/CD
Webhooks
UI Extensions
Technical Training
Webinars

Contentful

Digital content management platform for businesses

About Contentful

Contentful offers a platform for digital content management that enables businesses to create, manage, and deliver content without coding. Its content management system (CMS) is designed for teams to streamline their content production and maintain a consistent experience across various brands and channels. Unlike competitors, Contentful operates on a freemium model, providing free access to basic features while charging for advanced capabilities. The company's goal is to empower businesses to effectively manage their digital content at scale.

Berlin, GermanyHeadquarters
2013Year Founded
$324.4MTotal Funding
SERIES_FCompany Stage
Consumer Software, Enterprise SoftwareIndustries
501-1,000Employees

Benefits

Health Insurance
Stock Options
Fertility Treatment Support
Unlimited Paid Time Off
Parental Leave
Professional Development Budget
Wellness Program
Phone/Internet Stipend
Home Office Stipend

Risks

Emerging CMS platforms with lower costs threaten Contentful's market share.
Integration challenges from the Ninetailed acquisition could disrupt operations.
The freemium model may limit revenue growth if users don't convert to paid plans.

Differentiation

Contentful offers a composable content platform for digital-first businesses.
The platform integrates seamlessly with hundreds of tools through open APIs.
Contentful's CMS allows content management without needing to write code.

Upsides

Contentful's acquisition of Ninetailed enhances its AI-driven content personalization capabilities.
Partnerships with Vercel and SAP expand Contentful's integration and market reach.
The rise of generative AI tools presents opportunities for Contentful's platform enhancement.

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