Senior Technical Product Manager at Comcast

Chennai, Tamil Nadu, India

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Media, Technology, TelecommunicationsIndustries

Requirements

Highly motivated and results-oriented mindset
Expertise in identifying customer needs, determining problems to solve, and translating them into feature requirements and user stories in a prioritized product backlog
Ability to work cross-functionally with design and engineering partners, providing clear direction on the “what” and “why” while allowing them to define the “how”
Proficiency in measuring the impact and success of features using data to inform future builds
Customer-centric approach, keeping the customer at the center by digging into data, research, and direct customer interactions to synthesize core needs, problems, and solutions
Data-driven strategist capable of understanding customers and the market
Action- and execution-oriented, comfortable asking questions in group settings to gather information
Strong negotiation skills to handle constraints, guidelines, and business rules when defining experience requirements
Significant collaboration and stakeholder management skills across multiple teams

Responsibilities

Lead the development and execution of innovative product strategies within the Connected Living organization
Focus on enhancing the customer experience in the Xfinity app for account services, including billing, payment, and account management
Simplify and improve performance and satisfaction of billing, payment, and account management features
Collaborate with cross-functional teams to ensure intuitive and user-centric customer experiences aligned with strategic objectives
Enhance overall customer satisfaction through product initiatives
Manage stakeholders across many teams within the organization

Skills

Key technologies and capabilities for this role

Product ManagementProduct StrategyTechnical Product ManagementCustomer ExperienceNetwork ArchitectureInfrastructure EngineeringBroadbandVideo Products

Questions & Answers

Common questions about this position

Is this a remote position or does it require on-site work?

Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. The job is located at the Comcast India Engineering Center in Chennai.

What is the salary or compensation for this Senior Technical Product Manager role?

This information is not specified in the job description.

What key skills are required for the Senior Product Manager position?

The role requires being a product professional who knows how to identify customer needs, leading product strategy development and execution, significant collaboration and stakeholder management across teams, and focusing on intuitive, user-centric customer experiences.

What is the company culture like at Comcast?

Comcast emphasizes passion for teamwork, innovation at the intersection of media and technology, building amazing customer experiences, and moving at an amazing pace with remarkable people.

What makes a strong candidate for this Senior Product Manager role?

A strong candidate is highly motivated, results-oriented, with expertise as a product professional who can identify customer needs, lead innovative product strategies for billing, payment, and account management in the Xfinity app, and excel in cross-functional collaboration and stakeholder management.

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Paid Parental Leave

Tuition Reimbursement

Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.

5G technology enables new competitors in the broadband market, threatening Comcast's market share.

Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.

Comcast's digital equity grants highlight its commitment to corporate social responsibility.

Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.

Transform Wealth LLC's investment indicates confidence in Comcast's financial health.

Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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