Senior Technical Product Manager at Comcast

Chennai, Tamil Nadu, India

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Media, Technology, TelecommunicationsIndustries

Requirements

Highly motivated and results-oriented mindset
Expertise in identifying customer needs, determining problems to solve, and translating them into feature requirements and user stories in a prioritized product backlog
Ability to work cross-functionally with design and engineering partners, providing clear direction on the “what” and “why” while allowing them to define the “how”
Proficiency in measuring the impact and success of features using data to inform future builds
Customer-centric approach, keeping the customer at the center by digging into data, research, and direct customer interactions to synthesize core needs, problems, and solutions
Data-driven strategist capable of understanding customers and the market
Action- and execution-oriented, comfortable asking questions in group settings to gather information
Strong negotiation skills to handle constraints, guidelines, and business rules when defining experience requirements
Significant collaboration and stakeholder management skills across multiple teams

Responsibilities

Lead the development and execution of innovative product strategies within the Connected Living organization
Focus on enhancing the customer experience in the Xfinity app for account services, including billing, payment, and account management
Simplify and improve performance and satisfaction of billing, payment, and account management features
Collaborate with cross-functional teams to ensure intuitive and user-centric customer experiences aligned with strategic objectives
Enhance overall customer satisfaction through product initiatives
Manage stakeholders across many teams within the organization

Skills

Product Management

Product Strategy

Technical Product Management

Customer Experience

Network Architecture

Infrastructure Engineering

Broadband

Video Products

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Paid Parental Leave

Tuition Reimbursement

Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.

5G technology enables new competitors in the broadband market, threatening Comcast's market share.

Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.

Comcast's digital equity grants highlight its commitment to corporate social responsibility.

Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.

Transform Wealth LLC's investment indicates confidence in Comcast's financial health.

Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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