Senior Technical Account Manager

New Orleans, Louisiana, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Data and Technology, Financial Services, Healthcare, Automotive, Agribusiness, InsuranceIndustries

Requirements

Candidates must possess a Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field, with advanced degrees being a plus. A minimum of 8 years of experience in solution consulting, business analysis, or a related client-facing role is required, along with experience in consulting practice creation or leadership. Knowledge of software development, integration technologies, system architecture, SaaS, cloud, and web application design is essential. Experience with SDLC, Agile project management methodologies, and tools is necessary. Prior experience in credit services, banking/financial services, insurance, decision analytics, or consumer services is also required. The role involves 10% travel to clients.

Responsibilities

The Senior Technical Account Manager will design and oversee the architecture of top-tier solutions, provide integration expertise, and conduct client interviews and workshops to gather detailed business and technical requirements. This role involves collaborating with internal teams (sales, marketing, product, engineering, client/professional services) and external clients to ensure project delivery and client satisfaction. Responsibilities include serving as a liaison with clients throughout the project lifecycle and staying updated on industry trends and new technologies to share insights with clients.

Skills

Technical Account Management

Sales Engineering

Solution Design

Integration Expertise

Business Analysis

Requirements Gathering

Client Collaboration

Strategic Solutions

Scalability

Interoperability

Expedia

Travel booking platform for flights, hotels, rentals

About Expedia

Expedia Group operates in the travel industry, offering a wide range of services for travelers and travel-related businesses. It connects users with options for flights, hotels, car rentals, vacation packages, and activities through its various brands, including Expedia, Hotels.com, and Vrbo. Travelers can easily find and book trips that match their preferences and budgets. The company earns revenue primarily through commissions on bookings and advertising from travel service providers looking to promote their offerings. Additionally, Expedia Group supports its partners by providing access to valuable data and technology, helping them improve their operations and grow their businesses. The goal of Expedia Group is to create a seamless travel experience for users while maximizing the potential of its partners.

Bellevue, WashingtonHeadquarters

1996Year Founded

$3,277.3MTotal Funding

IPOCompany Stage

Consumer Goods, EntertainmentIndustries

10,001+Employees

Benefits

Competitive Paid Time Off

Travel Discounts

Healthcare Flexible Spending Accounts

Employee Assistance Program

Wellness & Travel Reimbursement

Workplace Accomodations

Medical, Dental, & Vision Insurance

Matching Gifts

New Parental Benefits

Risks

Riyadh Air's entry could increase competition, affecting Expedia's market share.

CFO transition may lead to strategic shifts impacting financial management and investor confidence.

Expedia's partnerships may strain resources, affecting service quality if not managed well.

Differentiation

Expedia offers a comprehensive suite of travel services under one platform.

The company leverages a diverse portfolio of brands like Hotels.com and Vrbo.

Expedia provides partners with valuable data and technology to optimize their offerings.

Upsides

Expedia can capitalize on the rise of 'workcations' with longer stay packages.

The trend of 'bleisure' travel offers opportunities for specialized leisure-business packages.

Increased demand for personalized travel experiences can enhance user engagement for Expedia.

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