Senior Tech Business Mgmt at AT&T

Dallas, Texas, United States

AT&T Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
NoVisa
Telecommunications, TechnologyIndustries

Requirements

  • Bachelor’s degree (BS/BA) desired in Computer Science or Business
  • 3+ years of related experience
  • Certification is required in some areas
  • Thorough knowledge of the technical organization (processes, procedures, tools, applications, systems, etc.)
  • Strong business background
  • Advanced, interdisciplinary knowledge to resolve difficult and complex issues using broad professional concepts
  • Ability to guide others, applying advanced principles and company practices
  • Experience leading moderate sized projects (or parts of larger projects) with strategic value
  • Ability to operate autonomously with frequent senior leadership interaction
  • Office presence of a minimum of 5 days per week in Dallas, Texas (no relocation offered)

Responsibilities

  • Implement, improve, support, and lead processes, strategies, communications, and tools for technical organizations to enhance operational efficiency and competitive advantage
  • Define, design, and implement processes and process improvements within the technical organization; deploy tools and implement Agile methodology
  • Create and manage compliance policies, standards, and processes; manage audit and compliance reviews; conduct process and quality reviews and audits; conduct vendor management and relations; oversee disaster recovery and business continuity planning
  • Conduct financial modeling and analysis; prepare and review business cases; manage IT project management, front door process, and financials
  • Develop and maintain metrics, scorecards, and performance analyses; identify performance gaps and recommend solutions
  • Coordinate infrastructure programs and manage roadmaps; engage in strategic and tactical planning activities; create communications for technical organizations
  • Manage complex tech business management processes such as analyzing data and reporting, managing financials, etc

Skills

Process Design
Agile Methodology
Compliance Management
Financial Modeling
Business Case Analysis
IT Project Management
Metrics Development
Performance Analysis
Strategic Planning
Vendor Management
Disaster Recovery
Business Continuity

AT&T

Telecommunications services including wireless and broadband

About AT&T

AT&T provides telecommunications services, including wireless communications, broadband internet, and digital television, primarily in the United States. Its 5G network offers faster data speeds and more reliable connections, although availability can vary. The company caters to both individual consumers and businesses, offering various subscription plans that include options for unlimited data and bundled services that combine internet, TV, and phone. AT&T generates revenue mainly through subscription fees, device sales, and its streaming service, DIRECTV STREAM, which adds to its diverse offerings. In a competitive market, AT&T distinguishes itself with its extensive service range and strong brand presence.

Dallas, TexasHeadquarters
1876Year Founded
$43.3MTotal Funding
IPOCompany Stage
Consumer Software, EntertainmentIndustries
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
401(k) Company Match
Paid Vacation
Paid Sick Leave
Paid Holidays
Paid Parental Leave
Adoption Assistance
Disability Insurance
Life Insurance
Employee Assistance Programs
Wellness Program
Employee Discounts

Risks

The customer service guarantee may increase financial liabilities due to compensation for outages.
A recent data breach could damage AT&T's reputation and lead to customer churn.
Resistance to replacing landlines may impact customer retention and satisfaction.

Differentiation

AT&T offers a unique customer service guarantee, setting it apart from competitors.
The company is expanding its fiber network, enhancing broadband offerings in underserved areas.
AT&T's 'Phone-Advanced' device aligns with the trend of replacing traditional landlines.

Upsides

AT&T's fiber network expansion could provide a competitive edge in broadband services.
The new customer service guarantee may attract customers from competitors lacking similar assurances.
Collaboration with The Arc enhances AT&T's brand image through corporate social responsibility.

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