[Remote] Manager, Business Systems at Qualified.com

United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

SaaS, Marketing Technology, Revenue OperationsIndustries

Requirements

5–8 years of experience in Business Systems, RevOps, and CRM Administration, ideally within a B2B SaaS company
Salesforce expert (Admin, Advanced Admin, or Platform App Builder certifications preferred)
Deep experience with Salesforce architecture, including Flows, Apex triggers, custom objects, integrations, and APIs
Proficiency across core GTM tools—Outreach, LeanData, Domo, Gainsight, Clari, ZoomInfo, Gong, etc
Proven ability to translate business needs into scalable systems and automate manual workflows
Experience implementing AI or Agentic solutions within business applications
Strong documentation, communication, and presentation skills—capable of aligning technical details with business outcomes
Data-driven mindset with ability to analyze and improve data pipelines, dashboards, and KPIs

Responsibilities

Spearhead direct integrations between Salesforce and AI/LLM models to enhance automation, summarize records, and generate insights
Implement agentic workflows like streamline support handoffs, sales insights, and real-time summarization
Own Salesforce Data 2.0 initiatives—de-duplicate, enrich, and standardize all customer and prospect data from multiple providers (ZoomInfo, 6Sense, SimilarWeb, Apollo, etc.)
Implement ongoing enrichment pipelines and enforce data hygiene standards
Partner with Engineering and Data teams for transforming, and surfacing usage-level data in Salesforce and Domo
Lead implementation of next-gen GTM tools (Vanta, Highspot, Clazar, Gainsight, Skilljar, Clay, SendGrid, etc.) and ensure seamless integration across the RevOps ecosystem
Build and maintain release management, sandbox strategy, and change control processes
Identify, remove, and document legacy technical debt (unused packages, process builders, obsolete ETLs)
Partner with Security and IT to close security gaps, enforce permissioning and field-level governance
Drive proactive alerts on domain protection and monitoring for deliverability and data integrity
See projects from concept to completion—defining requirements, scoping builds, managing timelines, and driving cross-functional alignment
Communicate system changes, document processes, and present architecture and impact analysis to stakeholders and leadership

Skills

Key technologies and capabilities for this role

SalesforceOutreachGongRattleDomoLeanDataGainsightClariVantaZoomInfo6SenseSimilarWebApolloAI IntegrationsLLM ModelsData EnrichmentAutomation Workflows

Questions & Answers

Common questions about this position

What is the work arrangement or location for this role?

This information is not specified in the job description.

What salary or compensation is offered for the Manager, Business Systems position?

This information is not specified in the job description.

What key skills and tools are required for this role?

The role requires hands-on expertise with Salesforce (core), Outreach, Gong, Rattle, Domo, LeanData, Gainsight, Clari, Vanta, ZoomInfo, and other integrated systems, along with skills in AI/LLM integrations, data management, tech stack governance, security/compliance, and cross-functional project leadership.

What does the team structure look like for this position?

You'll work cross-functionally with Sales, Marketing, Success, Finance, and Product teams, partnering with Engineering, Data, Security, and IT teams.

What makes a strong candidate for the Manager, Business Systems role?

A strong candidate is a technical builder and strategic thinker who can handle hands-on work like writing flows, manage complex projects, drive cross-functional alignment, and present to the C-Suite while innovating in AI, data, and GTM tech stacks.

Qualified.com

Conversational marketing and sales automation platform

About Qualified.com

Qualified.com focuses on conversational marketing and sales automation, offering a platform that allows businesses to engage with website visitors in real-time through chat, voice, and video. This technology helps companies convert visitors into customers by providing immediate assistance and personalized experiences, particularly benefiting B2B clients in various industries. The platform uses AI and machine learning to analyze visitor behavior, enabling businesses to identify and engage high-value prospects effectively. Qualified.com operates on a subscription model, ensuring steady revenue while aiming to enhance customer engagement and drive sales for its clients.

San Francisco, CaliforniaHeadquarters

2018Year Founded

$158.6MTotal Funding

SERIES_CCompany Stage

Consumer Software, Enterprise Software, AI & Machine LearningIndustries

201-500Employees

Risks

Increased competition from emerging AI-driven platforms could erode market share.

Economic downturns in B2B sectors may reduce budgets for sales tools.

Privacy concerns and regulatory changes could impose additional compliance costs.

Differentiation

Qualified integrates seamlessly with Salesforce, enhancing real-time sales discussions.

The platform uses AI to identify high-value prospects and engage them effectively.

Qualified offers a mobile app for flexible, on-the-go sales conversations.

Upsides

Qualified raised $95M in Series C funding, indicating strong investor confidence.

The launch of AI SDR Piper enhances pipeline generation with intelligent automation.

Growing demand for AI-driven sales solutions aligns with Qualified's offerings.

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