Senior Talent Coordinator (6 Month Fixed-Term)

Change.org is seeking a Senior Talent Coordinator for a 6-month fixed-term contract to support our high-performance hiring and culture initiatives. This role is crucial in ensuring an amazing and efficient experience for all candidates and hiring teams.

Position Overview

You will report to our Senior Talent Coordinator and Operations Specialist. As a key member of our Talent Team, you will own the candidate experience, manage complex scheduling, maintain and optimize Greenhouse, and drive operational excellence.

About Change.org

Change.org is a social impact business and the world's largest social change platform, with 100 million users and over 40,000 campaigns launched monthly. Our users win campaigns for change hourly, and we are working towards a world where creating change is a part of everyday life. We have a history of mobilizing millions for significant causes, including environmental issues, humanitarian crises, and social justice movements.

Key Outcomes

• Own the candidate experience: Manage the entire candidate journey from application to offer, consistently gathering feedback and championing improvements for an inclusive, positive, and engaging experience.
• Manage complex scheduling: Flawlessly coordinate interviews across global time zones, ensuring hiring teams and candidates are fully prepared, informed, and supported.
• Maintain and optimize Greenhouse: Build templates, configure interview kits, clean data, and generate reports to inform hiring decisions and process improvements.
• Drive operational excellence: Proactively identify inefficiencies, surface process bottlenecks, and collaborate with recruiters and People Team members to implement improvements.
• Support the People Team: Coordinate logistics for special projects such as onboarding, DEI initiatives, team events, and employer branding efforts, ensuring smooth execution.

Core Competencies

• Interpersonal and Communication Skills: Foster collaborative, respectful, and effective relationships. Be proactive in clarifying expectations, responding to needs, and representing company values.
• Operational Rigor & Project Management: Excel in precision, structure, and multitasking. Juggle competing priorities effectively while maintaining data integrity and logistical excellence.
• Learning, Innovation, and Process Improvement: Identify and fix gaps in processes. Iterate and experiment to improve workflows and stay current with relevant tools and technology.
• Service Orientation: Be genuinely helpful and take pride in supporting others and enhancing their experience.
• Openness: Approach work and interactions with curiosity and respect. Challenge assumptions, help uncover bias, and cultivate a fair and welcoming process.
• AI Fluency & Adaptability: Be excited about leveraging AI to improve recruiting workflows, experiment with new tools, and guide others in their effective usage.

Target Experience

• 2+ years in recruiting coordination or talent operations.
• Significant hands-on experience with Greenhouse.
• Proven ability in managing complex scheduling and coordinating logistics.