[Remote] Senior Strategic Account Manager at Afresh

San Francisco, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Grocery Retail, Food Technology, Supply ChainIndustries

Requirements

Exceptional strategic acumen
Strong political navigation skills
Financial ownership capabilities
Experience in transforming vendor-customer relationships into long-term partnerships
Ability to serve as a thought leader in the retail/grocery technology space
Expertise in advising on AI-driven business transformation in fresh supply chains

Responsibilities

Sole owner of revenue, retention, and expansion targets for a strategic account portfolio, securing 100% retention and driving year-over-year expansion
Establish and maintain multi-threaded C-suite relationships (e.g., CEO, COO, CIO) for sustained advocacy and alignment on multi-year strategic goals
Serve as the single point of accountability for all external customer interactions and internal priorities
Lead continuous executive-level discovery sessions to understand customer priorities, pain points, and ideal state, translating Afresh's value in customer-specific financial terms
Act as a trusted advisor on leveraging Afresh's AI for profitability and efficiencies in fresh supply chains
Design and lead data-driven Quarterly Business Reviews (QBRs) focusing on ROI, operational metrics, and strategic planning
Orchestrate coordination between customer leadership and Afresh executives (CEO, President, Chief Revenue Officer) for stakeholder mapping and relationship building
Partner with Product organization to align development roadmap with customer needs and influence technology direction
Collaborate with Operations team to monitor system performance, optimize opportunities, and prioritize efforts aligned to customer strategic needs
Mentor and coach the broader Account Management team

Skills

Key technologies and capabilities for this role

Account ManagementStrategic PartnershipsC-Suite Relationship ManagementRevenue GrowthCustomer RetentionSales ExpansionFinancial OwnershipExecutive Stakeholder Management

Questions & Answers

Common questions about this position

What are the key responsibilities of the Senior Strategic Account Manager?

You will own revenue, retention, and expansion targets for strategic accounts, manage C-suite relationships, serve as the single point of accountability for customer interactions, conduct continuous strategic discovery, act as a trusted advisor in grocery technology, and lead data-driven Quarterly Business Reviews.

Is this a remote position or does it require office presence?

This information is not specified in the job description.

What is the compensation or salary for this role?

This information is not specified in the job description.

What kind of experience or skills make a strong candidate for this position?

Candidates should have exceptional strategic acumen, political navigation skills, financial ownership experience, and the ability to build C-suite relationships and drive account expansion in the retail or grocery technology space.

What is the company culture like at Afresh?

Afresh focuses on massive social impact by eliminating food waste and making fresh food accessible, offering a unique opportunity to leverage impactful AI software for grocery retailers.

Afresh

AI solutions for fresh food inventory management

About Afresh

Afresh Technologies provides solutions for grocery retailers to improve their inventory management in the fresh food supply chain. Their platform uses machine learning algorithms to help retailers reduce food waste and increase profitability by optimizing how they manage their stock. Retailers subscribe to Afresh's service, gaining access to its features and potentially additional services like data analytics and consulting. What sets Afresh apart from competitors is its specific focus on the fresh food sector and its commitment to helping retailers meet consumer demand while minimizing waste. The company's goal is to enhance the efficiency of fresh food management in retail.

33 New Montgomery St, San Francisco, CA 94105, USAHeadquarters

2017Year Founded

$147.8MTotal Funding

SERIES_BCompany Stage

Food & Agriculture, Enterprise Software, AI & Machine LearningIndustries

51-200Employees

Benefits

Comprehensive health plans

Competitive compensation

Generous parental leave

Equity packages

401(k) matching

Flexible vacation policy

Monthly grocery stipend

Professional development program

Risks

Tech giants entering AI supply chain space threaten Afresh's market share.

AI advancements may render Afresh's platform obsolete if not updated.

Data privacy regulations could hinder Afresh's data collection and usage.

Differentiation

Afresh uses AI to optimize fresh produce inventory management for retailers.

The platform minimizes waste and maximizes freshness through advanced machine learning.

Afresh offers a subscription model, providing continuous access to its AI-driven solutions.

Upsides

Growing demand for AI in supply chain boosts Afresh's market potential.

Retailers seek sustainable solutions, aligning with Afresh's waste-reduction mission.

Omnichannel retailing increases need for sophisticated inventory systems like Afresh's.

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