Senior/Staff Cloud Operations Engineer (9985, 9986) at Extreme Networks

Toronto, Ontario, Canada

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, NetworkingIndustries

Requirements

BS level technical degree required; Computer Science or Engineering background preferred
5+ years of experience in a CloudOps / DevOps role
Hands-on experience with AWS or any public cloud (Azure, GCP etc)
Hands-on experience with container-based architecture and deployment (Docker, Kubernetes)
Hands-on experience with deployment automation development (ArgoCD, Terraform, Helm)
Experience in diagnosing and resolving complex application problems
Working Knowledge of Linux, security, and networking fundamentals
Working knowledge of Elasticsearch, PostgreSQL, Redis, Ignite, Kafka and RabbitMQ
Comfortable working within a distributed team located in multiple time zones

Responsibilities

Manage and maintain Extreme Cloud product and services
Participate in developing the Edge Cloud Support System
Troubleshoot and follow up on Cloud infrastructure / application related issues
Participate in continuous cloud service operations with US, EU, and China teams
Communicate with Dev/QA as well as external carriers to resolve and prevent issues
Improve and implement deployment automation platform for Kubernetes based microservices
Improve service availability and scalability through tuning, automation, tools, and process
Analyze service performance, identify bottleneck, and provide actionable improvement plans
Provide 24*7 support for Edge Cloud products and services
Participate in cloud security and compliance implementation

Skills

Key technologies and capabilities for this role

AWSDockerKubernetesArgoCDTerraformHelmLinuxElasticsearchPostgreSQLRedisIgniteKafkaRabbitMQ

Questions & Answers

Common questions about this position

What is the salary range for this position?

The salary range is $90,000 - $125,000 a year, based on qualifications and experience, up to CAD 125,000 plus benefits.

Is this a remote position, or is there a location requirement?

This information is not specified in the job description.

What skills and experience are required for this role?

Candidates need 5+ years in CloudOps/DevOps, hands-on experience with AWS or public clouds, container tech like Docker and Kubernetes, deployment automation with ArgoCD/Terraform/Helm, plus knowledge of Linux, networking, security, and databases like Elasticsearch, PostgreSQL, Redis, Kafka.

What is the team structure like?

The role involves working within a distributed team across US, EU, and China time zones, participating in continuous cloud service operations and communicating with Dev/QA and external carriers.

What makes a strong candidate for this position?

A strong candidate has a BS in Computer Science or Engineering, 5+ years CloudOps/DevOps experience, hands-on cloud/container/automation skills, and comfort in a distributed global team; the company seeks top 'A' players passionate about operational excellence.

Extreme Networks

Provides advanced networking solutions and services

About Extreme Networks

Extreme Networks specializes in advanced networking solutions that optimize and secure network operations for a variety of clients, including educational institutions, retail businesses, government agencies, and healthcare facilities. Their products include network infrastructure such as switching and routing solutions, wireless connectivity, and data center fabrics, along with cloud-based services and advanced security measures. Extreme Networks differentiates itself by offering both hardware and software solutions, as well as professional and managed services that ensure efficient network operations. Their goal is to provide comprehensive support and training to help clients maximize their networking capabilities.

Morrisville, North CarolinaHeadquarters

1996Year Founded

$16.8MTotal Funding

IPOCompany Stage

Government & Public Sector, Enterprise Software, Cybersecurity, EducationIndustries

1,001-5,000Employees