Senior Solutions Engineer - FreeWheel - NYC at Comcast

New York, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

NoVisa

Advertising, Media, TechnologyIndustries

Requirements

2+ years of experience in AdTech, MarTech, or a related field
Strong understanding of programmatic ad serving workflows, especially on the sell-side
Proven experience in technical roles with significant client-facing responsibilities
Ability to work independently across local and globally distributed teams
Excellent communication skills—able to explain technical solutions to both technical and non-technical audiences
Strong time management and prioritization skills
Prior experience within the programmatic video supply chain, ideally with SSP or Ad Serving platforms
Authorized to work for Comcast in the United States without sponsorship
On-site presence in NYC four days per week

Responsibilities

Ensure the technical execution of high-impact client initiatives
Design, implement, and document business and technical solutions for new prospects
Translate business requirements into actionable technical plans
Understand and advise on media monetization strategies to address client pain points
Resolve major escalations and guide product use case expansions
Act as a liaison between Account, Product, and Engineering teams for ongoing support
Deliver training to internal teams and occasionally to clients and partners
Provide timely technical support for escalated issues from the Global Support team
Proactively support multiple regional clients in collaboration with account and revenue stakeholders
Communicate technical concepts clearly to both technical and non-technical audiences—from developers to executives
Apply working knowledge of web and mobile technologies (e.g., HTTP, streaming protocols like HLS/DASH) and industry standards (e.g., VAST, VMAP, OpenRTB)
Utilize scripting and database languages (e.g., PHP, Python, JavaScript, SQL) to support troubleshooting and solution design
Leverage data and BI platforms (e.g., Snowflake, BigQuery) to inform client strategies and internal reporting

Skills

Key technologies and capabilities for this role

Ad PlatformsMedia MonetizationTechnical ScopingProduct ActivationClient ServicesConfiguration DesignVideo ContentData ManagementSales EngineeringBest Practices

Questions & Answers

Common questions about this position

Is this role remote or does it require office presence?

This role requires on-site presence in the NYC office four days per week, with one day off-site to support flexibility and work-life balance.

What are the key responsibilities of a Senior Solutions Engineer?

Key responsibilities include ensuring technical execution of client initiatives, designing and implementing solutions, translating business requirements into technical plans, resolving escalations, acting as a liaison between teams, delivering training, and providing technical support.

What skills are needed for this position?

The role requires strong client-facing skills, deep technical expertise, ability to communicate technical concepts to diverse audiences, experience in media monetization strategies, and independence in solving complex problems.

What is the company culture like at FreeWheel?

The culture emphasizes building long-standing client relationships based on trust, supported by deep technical expertise and thoughtful guidance, with a focus on collaboration across teams and sharing best practices globally.

What makes a strong candidate for this role?

Strong candidates are experienced, passionate, independent, highly motivated individuals with client-facing skills, technical expertise in media monetization, and the ability to creatively solve complex problems while being authorized to work in the US without sponsorship.

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Paid Parental Leave

Tuition Reimbursement

Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.

5G technology enables new competitors in the broadband market, threatening Comcast's market share.

Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.

Comcast's digital equity grants highlight its commitment to corporate social responsibility.

Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.

Transform Wealth LLC's investment indicates confidence in Comcast's financial health.

Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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