[Remote] Senior Solutions Engineer at Algolia

United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Search and DiscoveryIndustries

Requirements

Obsessed with Solving Customer Problems
4+ years experience in a customer-facing technical role (SE, SA, consultant, PM), ideally in the SaaS space
Previous software development experience in one or more of the following areas: Front End: JavaScript, TypeScript, React; Back-End: Java, Ruby, Go, Node, Python, Swift/Objective-C
Experience with data formats and data transformation
Great oral and written communication skills
Superior organizational skills working with multiple customers
Located in Pacific or Central Time only

Responsibilities

Work with Sales Teams and prospects on their evaluation and adoption of Algolia solutions
Understand and qualify customer goals with KPIs and effectively articulate Algolia’s ability to meet them
Assist in the Sales process including discovery, demo, Proofs of Concept (POC), RFP responses & business justification
Develop custom search applications leveraging the tools, frameworks, and partners of the Algolia ecosystem
Distill and advocate customer interests, needs and product feedback in order to relay to Product and Engineering teams
Continuously learn and update skills and keep aware of industry trends in the Search and Discovery space, and contribute to thought leadership to make Algolia more accessible to the world
Work with the Solution Architects and Customer Success teams on seamless transition to the post sales process to ensure highly successful onboarding

Skills

Key technologies and capabilities for this role

AI SearchSaaSPre-SalesAPIPrototypingProduct DemonstrationsTechnical ArchitectureSolutions Engineering

Questions & Answers

Common questions about this position

What time zones are candidates open to for this role?

The position is open to candidates in Pacific or Central Time only.

What are the main responsibilities of the Senior Solutions Engineer?

Responsibilities include working with sales teams on evaluations, understanding customer goals with KPIs, assisting in the sales process with demos, POCs, and RFPs, and developing custom search applications using Algolia's ecosystem.

What skills does the ideal Senior Solutions Engineer have?

The ideal candidate is a highly technical product expert, skilled relationship builder, comfortable communicating with CTOs and engineers, able to distill technical concepts to business value, and experienced in demos, prototypes, and overcoming objections.

What is the company culture like at Algolia?

Algolia focuses on helping customers succeed with their platform, prioritizes customer interests in product development, and fosters a passionate, hyper-growth environment empowering developers and product teams.

What makes a strong candidate for the Senior Solutions Engineer role?

Strong candidates are passionate and industrious, excited to work with engineers, product managers, and CTOs, with expertise in technical pre-sales, product demos, POCs, and advocating for customer needs to R&D.

Algolia

Provides hosted search and discovery solutions

About Algolia

Algolia offers search and discovery solutions through a hosted search API, enabling businesses to create fast and relevant search experiences. Its services are particularly useful for e-commerce platforms and media companies, providing extensive support to help clients integrate advanced search capabilities. Algolia operates on a subscription model, allowing clients to access its APIs without managing infrastructure, which ensures scalability and reliability. The company aims to enhance user experience by enabling tailored and efficient search functionalities for businesses of all sizes.

Palo Alto, CaliforniaHeadquarters

2012Year Founded

$324.8MTotal Funding

SERIES_DCompany Stage

Consumer Software, Enterprise SoftwareIndustries

501-1,000Employees

Benefits

Flexible Work Hours

Remote Work Options

Risks

AWS's own search solutions could challenge Algolia's market position.

Pricing pressures from the PAYGO model may reduce profit margins.

Dependency on commercetools could impact Algolia if service disruptions occur.

Differentiation

Algolia offers a unique end-to-end AI Search and Discovery platform.

The company provides flexible, usage-based pricing through AWS Marketplace.

Algolia's integration with commercetools enhances its composable commerce capabilities.

Upsides

Algolia's AI Personalization tool meets growing demand for personalized e-commerce experiences.

The Pay-As-You-Go model expands Algolia's reach in the AWS ecosystem.

Recognition as a leader in Gartner's Magic Quadrant boosts Algolia's market credibility.

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