Senior Solutions Engineer at Mixpanel

London, England, United Kingdom

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Analytics, SaaSIndustries

Requirements

The ability to communicate with stakeholders at all levels—from discussing APIs with developers to organizational efficiency with CIOs

Responsibilities

Serve as a trusted technical advisor for prospects, providing strategic consultation on data architecture, governance, instrumentation, and business outcomes
Communicate and consult effectively at all levels of the customer’s organization to earn trust and influence buying decisions
Bridge the technical-business gap—working with senior stakeholders to define success for proof-of-concepts and ensuring successful execution and outcomes
Leverage your Mixpanel expertise and technical/consultative skills to impart best practices throughout proof-of-concept projects
Partner with Account Executives to drive revenue growth, serving as the key technical contact for customers
Partner with post-sales teams to ensure that pre-sales value propositions translate into tangible post-sales results
Develop relationships and uncover the needs of key technical stakeholders within your assigned book of business
Be the “Voice of the Prospect” by collecting feedback from potential Mixpanel customers and sharing it with the Product team

Skills

Key technologies and capabilities for this role

Solutions EngineeringAnalyticsCustomer SuccessTechnical SalesProduct ImplementationEvent AnalyticsSQLData AnalysisAccount ManagementChange Management

Questions & Answers

Common questions about this position

What is the salary or compensation for the Senior Solutions Engineer role?

This information is not specified in the job description.

Is this Senior Solutions Engineer position remote or does it require office work?

This information is not specified in the job description.

What skills are required for the Senior Solutions Engineer role?

Candidates need to be inquisitive, nimble, and able to clearly articulate technical benefits and requirements of Mixpanel to developers and product managers, while communicating business value to executives. Key responsibilities include serving as a trusted technical advisor on data architecture, governance, instrumentation, and business outcomes, and consulting effectively at all levels.

What is the team structure like for Solutions Engineers at Mixpanel?

The Customer Success & Solutions Engineering teams act as analytics consultants embedded within enterprise customer teams, partnering closely with Account Executives, Account Managers, Product, Engineering, and Support to drive customer outcomes throughout the customer journey.

What should I highlight in my application for the Senior Solutions Engineer position?

Highlight your ability to be inquisitive and nimble, articulate technical benefits to developers and business value to executives, and provide strategic consultation on data architecture, governance, instrumentation, and business outcomes, as these are key traits and responsibilities for success in the role.

Mixpanel

Data analytics for user behavior insights

About Mixpanel

Mixpanel provides data analytics tools that help businesses understand user interactions with their products. It tracks user behavior and measures engagement on websites and mobile applications, allowing companies to gain insights into how users engage with their digital platforms. Mixpanel's services are offered through a subscription model, where clients pay a recurring fee based on the volume of data tracked and features accessed. This model supports a steady revenue stream and enables ongoing improvements to the platform. Key features include event tracking, user segmentation, funnel analysis, and retention reports, which assist businesses in identifying trends and making informed decisions to enhance user experience. Mixpanel differentiates itself by focusing on comprehensive analytics tailored for tech startups, e-commerce businesses, and large enterprises, aiming to empower these companies to optimize user engagement and drive growth.

San Francisco, CaliforniaHeadquarters

2009Year Founded

$269.6MTotal Funding

SERIES_CCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

201-500Employees

Senior Solutions Engineer at Mixpanel

Requirements

Responsibilities

Skills

Questions & Answers

Mixpanel

About Mixpanel

Benefits

Competitive compensation

Company stock options

Sabbatical policy

PTO

Volunteer time off

Parental leave

Mental health resources

401(k) match

Health, dental,& vision coverage

Flexible work from home options

Learning & development stipend

Professional growth hours

Risks

Increased competition from Amplitude and Heap may affect market share.

Data privacy concerns may arise from integrations with platforms like BigQuery.

Growing demand for personalization pressures Mixpanel to enhance analytics capabilities.

Differentiation

Mixpanel offers real-time analytics across devices, enhancing user experience insights.

The SaaS model ensures steady revenue and continuous platform improvement.

Mixpanel's embeddable reports enhance collaboration in tools like FigJam and Coda.

Upsides

Integration with BigQuery enhances data exploration for data-driven companies.

Recognition as a 'Market Leader' boosts Mixpanel's market credibility.

Partnership with Seven Peaks expands Mixpanel's reach in the APAC region.

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