Senior Solutions Architect

About the Role

Where Data Does More. Join the Snowflake team.

We are looking for a world-class technical Senior Solutions Architect to be part of a team that is responsible for the technical deployments of Snowflake to our customers. The Sr. SA will work directly with customers and with customer system integrators to deploy Snowflake. This person must be a self-starter and used to a fast-paced, fun, energetic environment and comfortable with dealing with ambiguity. This person must also have a passion to solve unique world-changing technology problems.

The Sr. SA will be responsible for providing the technical expertise to make Snowflake’s customers successful. This person will have a broad range of skills and experience ranging from data architecture to ETL, security, performance analysis, analytics, etc. He/she will have the insight to make the connection between a customer’s specific business problems and Snowflake’s solution, the customer-facing skills to communicate that connection and vision to a wide variety of technical and executive audiences, and the technical skills to be able to not only build demos and execute proof-of-concepts but also to provide consultative assistance on architecture and implementation.

The person we’re looking for shares our passion about reinventing the data platform and thrives in the dynamic environment. That means having the flexibility and willingness to jump in and get done what needs to be done to make Snowflake and our customers successful. It means keeping up to date on the ever-evolving technologies for data and analytics in order to be an authoritative resource for Snowflake, System Integrators and customers. And it means working collaboratively with a broad range of people both inside and outside the company.

Location Type: Remote Employment Type: FullTime

As a Senior Solutions Architect at Snowflake, You Will:

• May be named to several Snowflake customers
• Lead technical pieces of client data warehouse implementations and on-boarding efforts
• Work with the other Customer Engagement and Delivery matrix resources to ensure proper technical guidance, project management and functional support
• Collaborate as needed with Product Management, Engineering, Sales, Sales Engineering, and Professional Services teams
• Help clients troubleshoot the implementation of the product within their systems
• Identify, document, triage and track issues to ensure resolution
• Work with Product Management and Support as necessary when a scoped implementation or product feature cannot be implemented or does not meet the client’s needs
• Play an active role contributing to the growth and scalability of the Customer Delivery and Training and Education teams through robust documentation, continuous process optimization, and capability cross-training
• Apply industry/domain/technology expertise to client implementations
• Gather intelligent product feedback and recommendations from customers to design and inform new features and capabilities

Our Ideal Solution Architect Will Have:

• 12+ years of experience in a customer facing technical role
• Strong database and data warehouse experience, including recent experience writing and tuning complex SQL queries
• Experience and understanding of large-scale infrastructure-as-a-service platforms (e.g. Amazon AWS, Microsoft Azure, OpenStack)
• Experience implementing ETL pipelines using custom and packaged tools
• Experience using AWS services such as S3, Kinesis, Elastic MapReduce, Data Pipeline
• Presence: enthusiastic and high energy, but also poised, confident and extremely professional
• Innovative and assertive, with the ability to pick up new technologies and assess situations quickly
• Exercises listening, takes time to truly understand client needs and address them
• Track record of delivering results in a dynamic enterprise or start-up environment
• Experience working cross functionally with teams such as Support and Engineering
• Strong sense of ownership and high attention to detail
• Creative and analytical problem-solving skills