Senior Solution Architect at Contentful

Sydney, New South Wales, Australia

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Digital AgenciesIndustries

Requirements

Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent experience
5+ years in a customer-facing Solution Architect, Technical Consultant, or Implementation Consultant role; consulting experience preferred; must have experience leading technical discussions with both technical and non-technical stakeholders
Proven expertise with API-first, composable content platforms (e.g., Contentful, Contentstack, Sanity); experience with legacy CMS platforms (e.g., Drupal, AEM, Sitecore) a plus
Strong understanding of composable/MACH principles, headless CMS architecture, and best practices for building content-driven applications
Professional experience designing or implementing microservices-based architectures and transitioning away from monolithic systems
Hands-on proficiency with modern web technologies, such as React/Next.js, Vue, Angular

Responsibilities

Create and deliver technical enablement on product platform features to customers, providing consultative advice and recommendations on specific implementation use cases
Identify and propose comprehensive solution designs to complex business problems after running customer discovery sessions
Keep abreast of Contentful product developments and synthesize these into best practices, workshops, and enablement materials for customers
Create prototypes or code examples to facilitate customer onboarding and support projects
Maintain a foundational understanding of technologies related to Contentful and stay up to date with industry trends
Continuously seek, synthesize, and communicate customer product feedback to Product Management, Engineering, and Marketing teams
Support engagement managers on quoting and scoping of SOWs
Partner with Sales, Customer Success Managers, and Solution Engineers to ensure a successful customer experience with Contentful
Continuously improve professional skills through activities such as training, reading, and seeking mentorship
Collaborate closely with Technical Project Managers on customer implementations and cross-functionally with CSMs, Account Executives, Support, and Solution Engineers
Identify and manage risks, adapting in real time to help customers overcome obstacles
Refine best practices and deliver opinionated, experience-based guidance; contribute to thought leadership through Voice of the Customer sessions, blogs, workshops, or speaking at events

Skills

Solution Architecture

Technical Consulting

Customer Discovery

Workshops

Prototyping

Code Examples

Product Enablement

Headless CMS

Digital Experiences

Implementation Design

Contentful

Digital content management platform for businesses

About Contentful

Contentful offers a platform for digital content management that enables businesses to create, manage, and deliver content without coding. Its content management system (CMS) is designed for teams to streamline their content production and maintain a consistent experience across various brands and channels. Unlike competitors, Contentful operates on a freemium model, providing free access to basic features while charging for advanced capabilities. The company's goal is to empower businesses to effectively manage their digital content at scale.

Berlin, GermanyHeadquarters

2013Year Founded

$324.4MTotal Funding

SERIES_FCompany Stage

Consumer Software, Enterprise SoftwareIndustries

501-1,000Employees

Benefits

Health Insurance

Stock Options

Fertility Treatment Support

Unlimited Paid Time Off

Parental Leave

Professional Development Budget

Wellness Program

Phone/Internet Stipend

Home Office Stipend

Risks

Emerging CMS platforms with lower costs threaten Contentful's market share.

Integration challenges from the Ninetailed acquisition could disrupt operations.

The freemium model may limit revenue growth if users don't convert to paid plans.

Differentiation

Contentful offers a composable content platform for digital-first businesses.

The platform integrates seamlessly with hundreds of tools through open APIs.

Contentful's CMS allows content management without needing to write code.

Upsides

Contentful's acquisition of Ninetailed enhances its AI-driven content personalization capabilities.

Partnerships with Vercel and SAP expand Contentful's integration and market reach.

The rise of generative AI tools presents opportunities for Contentful's platform enhancement.

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