Senior Software Engineer, Infrastructure

Position Overview

• Location Type: Remote (Canada)
• Employment Type: Full-time
• Salary: Not specified

GlossGenius is building an ecosystem enabling entrepreneurs to succeed. We empower small business owners to focus on being creators, not admins, by offering a range of business management tools including booking and scheduling, marketing, analytics, payment processing and much more. Over 75,000 small business owners have chosen to rely on GlossGenius every day to run their entire set of business operations. Joining its powerful, intuitive platform with its vibrant, distinguished brand, GlossGenius is the ideal combination of a fintech, SMB software, and consumer company all in one.

This role on our Infrastructure team focuses on empowering developers with the right tools and ensuring the reliability and scalability of our production systems. Your work will drive both our internal developer experience and the robustness of the infrastructure that supports our rapidly growing platform.

Requirements

• Experience: 5+ years of experience working with cloud technologies as a Software Engineer (SWE), Systems Engineer, Production Engineer, Cloud Engineer, Site Reliability Engineer (SRE), or similar roles.
• Cloud Platforms: Demonstrated experience working with cloud platforms (AWS, GCP, Azure, etc.) in production to serve real-world traffic.
• Infrastructure as Code: Demonstrated experience with infrastructure-as-code frameworks such as Terraform, Terraform CDK, or AWS CDK.
• Networking Fundamentals: Solid understanding of IP networking, DNS, CDN, load balancing, HTTP, and firewalls.

Responsibilities

• Partner with Product and Engineering teams to support a reliable, secure, and scalable infrastructure platform that minimizes toil.
• Ensure GlossGenius scales its AWS cloud footprint efficiently.
• Build tools to help engineers quickly identify problems across the stack.
• Shape incident management practices and drive operational excellence.
• Enhance our monitoring and alerting capabilities and share your expertise with other teams as an subject matter expert in observability.
• Champion DevOps principles across the company, fostering a culture of collaboration and automation.
• Understand industry and company-wide trends to help assess and integrate new technologies.
• Collaborate with the broader engineering team to optimize application performance and encourage resilient, scalable system architecture.
• Take ownership of complex problems from inception to resolution, engaging with stakeholders and driving solutions that balance business needs with platform reliability, scalability, and security.

Application Instructions

• Not specified

Company Information

GlossGenius is the ideal combination of a fintech, SMB software, and consumer company all in one. We empower small business owners to focus on being creators, not admins, by offering a range of business management tools including booking and scheduling, marketing, analytics, payment processing and much more. Over 75,000 small business owners have chosen to rely on GlossGenius every day to run their entire set of business operations.