Senior Site Reliability Engineer at DexCare

Remote

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare Technology, Digital HealthIndustries

Requirements

Candidates should have over 4 years of experience in a Senior SRE or DevOps role supporting production cloud infrastructure at scale. They must possess deep experience with AWS services like IAM, EKS, VPC, EC2, and Secrets Manager, along with RBAC. Proficiency in Terraform, Helm, and container orchestration is essential, as is proven experience building and maintaining GitHub Actions for CI/CD, including GitHub Advanced Security features. Strong Datadog experience for building dashboards, tuning alerts, and interpreting telemetry is required, along with solid Python scripting skills for automation. Candidates should value clear documentation and be comfortable working in Agile/Scrum environments with Jira workflows, demonstrating practical experience in resource analysis and infrastructure optimization.

Responsibilities

The Senior Site Reliability Engineer will design, scale, and operate resilient, cloud-native infrastructure in AWS, focusing on EKS, IAM, RBAC, and security-first practices. They will build and optimize CI/CD pipelines using GitHub Actions and GitHub Advanced Security to enable high-velocity delivery safely. Responsibilities include owning observability across the stack with Datadog, writing and maintaining Terraform modules for infrastructure-as-code automation, and developing internal tools and scripts in Python to automate operational workflows. This role involves documenting systems and standards, actively contributing to Agile workflows using Jira, and participating in on-call rotations, postmortems, and continuous improvement efforts with a blameless, team-first mindset.

Skills

Site Reliability Engineering

AWS

EKS

IAM

RBAC

Security

CI/CD

GitHub Actions

GitHub Advanced Security

Datadog

Terraform

Infrastructure as Code

DexCare

Improves patient-provider matching solutions

About DexCare

DexCare focuses on enhancing patient care discovery in the healthcare sector. Its platform helps match patients with appropriate healthcare providers efficiently, aiming to reduce wait times and improve the patient-clinician experience. By partnering with health systems across the U.S., DexCare's technology allows for flexible patient access across various care settings. The platform has demonstrated effectiveness, with case studies indicating a 30% increase in new patient acquisition for its partners. Unlike many competitors, DexCare emphasizes a mission-driven approach that values diversity, equity, and inclusion, while also promoting a flexible remote work culture for its employees. The company's goal is to streamline healthcare access and improve overall patient care.

Seattle, WashingtonHeadquarters

2021Year Founded

$141MTotal Funding

SERIES_CCompany Stage

Biotechnology, HealthcareIndustries

51-200Employees

Risks

Tech giants like Google and Amazon pose competition with advanced AI capabilities.

Rapid AI advancements may require costly updates to DexCare's platform.

Labor shortages could limit DexCare's effectiveness in patient-provider matching.

Differentiation

DexCare transforms patient-provider relationships into scalable digital experiences.

The platform increases revenue from digital-first patients while reducing acquisition costs.

DexCare's platform flexibly matches patient access across care settings.

Upsides

DexCare closed a $75M Series C funding round to expand its platform.

Mass General Brigham's implementation highlights DexCare's growing digital health integration.

DexCare's acquisition of Womp, Inc. enhances its eCommerce capabilities in healthcare.

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