Senior SRE Engineer
Phantom- Full Time
- Senior (5 to 8 years)
The Senior Site Reliability Engineer should possess 6+ years of experience in SRE or DevOps/System Engineering roles, with 6+ years of experience building and managing production Kubernetes infrastructure, 6+ years of experience with scripting languages such as Python, Ruby, or Bash, and experience with Infrastructure as code using tools like Terraform or Crossplane. Furthermore, the candidate requires experience with CI/CD tools (CircleCI), GitOps tools (ArgoCD), and a broad range of AWS technologies including RDS, ElasticSearch, VPC, EKS, S3, CloudFront, MSK, Elasticache, CloudWatch, and experience developing and maintaining YAML templating systems (Helm charts, Kustomize, etc.).
This role involves building systems to optimize platform uptime and reliability, maintaining and engineering production and non-production Kubernetes Clusters, deploying and maintaining monitoring and logging solutions using Prometheus, Loki, Thanos, Grafana, OpenTelemetry, and New Relic, collaborating with cross-functional teams to identify and address bottlenecks and proactively prevent system failures, defining and managing SLOs, SLIs, and error budgets, developing processes and automation to reduce toil across engineering teams, planning and forecasting service capacity and demand, debugging production/non-production issues, and participating in a 24/7 on-call rotation.
Crowdsourced same-day delivery logistics platform
Roadie provides a crowdsourced delivery platform that connects everyday drivers with individuals and businesses needing same-day delivery services across the United States. The platform operates on an "on-the-way" delivery model, allowing drivers to pick up and deliver packages along their existing travel routes. This approach not only speeds up delivery times but also makes efficient use of transportation resources, reducing the need for additional delivery vehicles and minimizing environmental impact. Roadie serves a diverse clientele, including small businesses and large enterprises, and offers various delivery solutions such as home delivery and express air delivery. With a network of drivers covering over 20,000 zip codes, Roadie is the largest local same-day delivery provider in the country. The company's goal is to create a more connected and efficient delivery system by transforming everyday travel into a public transportation grid.