Site Reliability Engineer (SRE)

Employment Type: [Not Specified] Location Type: San Diego, CA (2-3x a week in-office requirement) Salary: [Not Specified]

Position Overview

GoFundMe is seeking a Site Reliability Engineer (SRE) to join our mission-driven organization. As the world's most powerful community for good, GoFundMe empowers individuals and nonprofits to raise funds and support causes. The SRE will be responsible for the full system lifecycle, including infrastructure provisioning, system configuration, monitoring, and incident response in production environments. This role is crucial for ensuring the highest level of application performance and availability by building reliability into our systems and working closely with development and operations teams.

Responsibilities

• Design and build out cloud infrastructure on AWS.
• Participate in software and system performance analysis, tuning, and service capacity planning.
• Manage the availability, scalability, security, and performance of our platform and applications.
• Diagnose full-stack bottlenecks and provide recommendations for interim workarounds and long-term solutions.
• Periodically assess monitoring requirements and implement enhancements.
• Proactively review, recommend, and implement changes to the live infrastructure after thorough validation.
• Work across engineering teams to improve the SLO/SLI framework.
• Utilize data analysis to identify trends before they escalate into major problems.
• Perform 24/7 on-call duties.

Requirements

• 3+ years of experience operating high-traffic SaaS environments.
• Deep expertise in the mentality, processes, and tools for delivering high availability.
• Skills to build a fully automated, highly elastic cloud orchestration framework on AWS.
• Experience running containerized infrastructure in Production (Kubernetes using EKS, AWS ECS).
• Experience implementing configuration management and automation solutions using Infrastructure as Code, CI/CD, and GitOps (Ansible, Terraform, ArgoCD, Github Actions).
• Strong working knowledge of Linux and its underlying components, system statistics, performance tuning, filesystems, and IO.
• Solid scripting skills (e.g., Bash, Python).
• Experience with performance diagnostics, performance tuning, capacity planning, and monitoring.
• BS in Computer Science or equivalent.
• Good verbal and written communication skills.

Preferred Qualifications

• Experience building PCI compliant systems.
• Experience working with infrastructure for payment processing systems.
• Experience developing high-volume transaction systems.
• Passion for building fault-tolerant and secure platforms.

Technologies You Are Likely to Be Working With

• AWS, Docker, Kubernetes, ECS, Helm, ArgoCD, CloudFlare, Terraform, Ansible, MySQL/Aurora, Nginx, Loft, Devspace, Elasticsearch, Kafka, Redis, Github, Bash, Python, PHP, Java, Kotlin, Sumologic, NewRelic, PagerDuty

Why You'll Love It Here

• Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year.
• Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere.
• Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.
• Competitive Benefits: Enjoy competitive benefits.

Application Instructions

[Not Specified]

Company Information

GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010.