Senior Systems Engineer

About Us

Spreedly is the world's leading Open Payments Platform, sitting at the center of a network processing more than $50b of GMV annually. Spreedly's Payments Orchestration platform enables and optimizes digital transactions with the world’s most complete payment services marketplace. Built on Spreedly’s PCI-compliant architecture, our Advanced Vault solution combines a modern feature-set with rule-based configurations to optimize the vaulting experience for all stored payment methods. Global enterprises and hyper-growth companies grow their digital business faster by relying on our payments platform. Hundreds of customers worldwide secure card data in our PCI-compliant vault and use tokenized card data to enable and optimize over $45 billion of annual transaction volumes with any payment service.

Our vision is that the world is better with a diversified, inclusive payment ecosystem. Our mission is to accelerate commerce with an open, secure, and flexible payment platform that welcomes all payment participants. Our employees help us execute our vision by building a culture focused on autonomy, transparency, and collaboration in a dynamic, high-growth organization.

Product Offering

Spreedly provides an open payments platform. The platform’s connectivity provides payments performance. Key products and services include:

• Payment Gateway Integration: Connects merchants, platforms, and marketplaces to multiple payment gateways and payment services.
• Tokenization: Securely stores and manages payment data with a universal tokenization service.
• Transaction Routing: Enables intelligent routing of transactions to optimize success rates and costs.
• Payment Vault: A secure storage solution for sensitive payment information.
• Fraud Tools Integration: Integrates with various fraud prevention tools to enhance transaction security.

About the Role

As a Senior Systems Engineer at Spreedly, you'll play a key role in scaling and strengthening a platform that demands resilience at every layer. This position is grounded in practical execution, as you'll be central to initiatives that advance reliability and operational maturity across our infrastructure. You'll collaborate with teams throughout the organization to simplify systems, enhance stability, and ensure that changes are safe, observable, and repeatable.

Responsibilities

• Automation & CI/CD: Support and evolve our build and deployment pipelines (AWS Developer Tools, GitHub Actions) to improve reliability, speed, and developer autonomy.
• Infrastructure as Code: Implement, improve, and maintain IaC (Terraform, Ansible, Packer) to provision and manage infrastructure in a repeatable, auditable, and scalable manner.
• Reliability & Observability: Apply SRE principles to proactively monitor system health and meet strict availability targets. Use tools like Datadog, AWS native tooling, and OpenTelemetry to create actionable dashboards and alerts, enabling adherence to crucial SLOs.
• System Resiliency: Stabilize critical infrastructure by designing for fault tolerance at every layer through early failure detection, graceful degradation, and automated recovery mechanisms. Continuously reduce MTTD and MTTR through continuously improved alerting, runbooks designed for rapid execution, and streamlined recovery workflows.
• Platform Modernization: Improve infrastructure maturity through clear, incremental changes that promote simplicity, reduce legacy complexity, and strengthen the integrity and standardization of the platform as it evolves.
• Security & Compliance: Contribute to infrastructure that meets compliance standards by ensuring controls around access, data protection, and deployment integrity are built into the platform.
• Simplicity & Maintainability: Build and maintain a clean, well-documented, and consistent platform. Favor clarity, shared ownership, and design choices that minimize operational overhead.
• Operational Support: