[Remote] Senior Sales Program Manager at Brightseed

Charlotte, North Carolina, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, Broadband, Internet Service ProviderIndustries

Requirements

Bachelor’s degree in Business, Marketing, Communications, or related field, or equivalent work experience
3+ years of experience in program or project management, sales operations, or marketing operations
Experience coordinating cross-functional initiatives and managing program performance metrics
Strong program and project management capabilities with attention to detail and operational discipline
Analytical thinker able to interpret data and translate insights into actionable improvements
Proficient in Microsoft Excel, PowerPoint, and CRM/marketing systems (e.g., Salesforce, HubSpot)
Excellent written and verbal communication skills with the ability to influence across functions
Strong collaboration and stakeholder engagement skills
Ability to manage multiple projects in a fast-paced environment with shifting priorities

Responsibilities

Lead day-to-day management and optimization of Brightspeed’s sales and referral programs, ensuring accurate setup, tracking, and fulfillment
Collaborate with Marketing, Sales, and Channel Operations to launch and promote referral campaigns that align with consumer sales priorities and brand messaging
Develop and maintain program documentation, process guides, and communication materials to support consistent execution and field readiness
Monitor program performance, providing reporting and insights on participation, conversions, incentive payouts, and ROI
Partner with Analytics and Finance teams to validate data accuracy, track budget utilization, and support forecasting for referral incentives
Coordinate with IT and vendor teams to maintain referral systems, troubleshoot issues, and implement enhancements
Ensure programs comply with legal, privacy, and financial controls while maintaining an excellent participant experience
Support additional consumer sales initiatives and incentive programs as part of the Sales Programs team
May perform other duties as assigned

Skills

Key technologies and capabilities for this role

Program ManagementSales ProgramsReferral CampaignsPerformance ReportingROI AnalysisCross-Functional CollaborationProcess DocumentationOperational ExecutionCustomer AcquisitionStakeholder Communication

Questions & Answers

Common questions about this position

Is this position remote?

Yes, this is a remote position.

What is the salary range for this Senior Sales Program Manager role?

This information is not specified in the job description.

What qualifications are required for this role?

A Bachelor’s degree in Business, Marketing, Communications, or related field (or equivalent experience), 3+ years in program/project management, sales operations, or marketing operations, experience coordinating cross-functional initiatives, and strong program management with analytical skills are required.

What does the company culture at Brightspeed emphasize?

Brightspeed focuses on reimagining connectivity with fast, reliable internet, upgrading networks to fiber optics for underserved rural markets, and delivering a best-in-class customer experience while building a world-class fiber network.

What makes a strong candidate for this Sales Program Manager position?

Candidates with a Bachelor’s degree or equivalent, 3+ years in program/project management or sales/marketing operations, cross-functional coordination experience, strong attention to detail, and analytical skills to interpret data will stand out.

Brightseed

AI platform for discovering health-boosting compounds

About Brightseed

Brightseed discovers beneficial compounds in nature that can enhance human health using artificial intelligence. Their Forager® platform identifies bioactive compounds—small molecules from plants and microbes that positively affect biological functions. They also offer Brightseed™ Bio Gut Fiber, which contains bioactives that support gut health. By partnering with companies, Brightseed provides insights into bioactives and their health benefits, aiming to unlock the potential of these compounds.

San Francisco, CaliforniaHeadquarters

2017Year Founded

$123.8MTotal Funding

GRANTCompany Stage

AI & Machine Learning, HealthcareIndustries

51-200Employees

Benefits

Hybrid work flexibility

Medical, dental, & vision

Unlimited PTO

Life insurance

EAP

401(k) plan

Mental health platform

Employee discounts

Cell phone & commuter costs

Parental leave

Risks

Increased competition from established brands like Centrum in the bioactive market.

Over-reliance on partnerships like Manitoba Harvest could limit market reach.

Regulatory scrutiny poses challenges as Brightseed expands in the health and wellness sector.

Differentiation

Brightseed uses AI to discover bioactives, accelerating discovery from years to months.

Forager® A.I. maps bioactives to health outcomes with unprecedented accuracy and speed.

Brightseed's Bio Gut Fiber is made from upcycled hemp hulls, appealing to eco-conscious consumers.

Upsides

Growing consumer interest in personalized nutrition boosts demand for Brightseed's bioactive products.

Rising gut health awareness increases demand for Brightseed's gut health-focused bioactives.

Regulatory support for bioactives in supplements facilitates Brightseed's market expansion.

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