Senior Sales Ambassador (Tulsa or Oklahoma City) at Abbott

Oklahoma City, Oklahoma, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical Devices, DiagnosticsIndustries

Requirements

Qualified candidates must currently live in the Tulsa or Oklahoma City area
The territory covers Oklahoma
Must have a Valid Driver’s License
Must be able to travel up to 80%

Responsibilities

Act as a trusted partner to existing customers, building promoters and achieving targeted retention rates
Manage and drive development of accounts according to strategic account plans, focusing on value expansion and economic profitability
Perform assay integrations and support technical needs of the laboratory
Improve and maintain customer satisfaction to drive better retention rates and increase Abbott’s ability to value expand
Drive customer satisfaction and loyalty by resolving customer issues and supporting operational business reviews with key lab contacts
Coordinate order, delivery, and billing processes
Assess customer operations and identify opportunities for operational/service improvement
Work with Enterprise Account Managers (EAM) to renew business early or extend contracts to block competition
Develop and execute existing account plans to ensure customer satisfaction and drive value expansion opportunities
Elevate customer challenges immediately in partnership with the service organization
Support implementation processes on new accounts, including project ordering, instrument installation, and assay validation
Adhere to Abbott guidelines, policies, and procedures

Skills

Sales

Healthcare Sales

Medical Devices

Diagnostics

Customer Relationship Management

Abbott

Healthcare solutions in diagnostics and devices

About Abbott

Abbott Laboratories focuses on improving health through various medical technologies and health solutions. The company operates in areas such as cardiovascular health, diabetes management, diagnostic testing, nutrition, and neuromodulation for chronic pain and movement disorders. Abbott's products include advanced medical devices and diagnostic tests that help healthcare professionals and patients manage health conditions effectively. For example, their cardiovascular technologies assist in heart health management, while diabetes care products enable accurate glucose monitoring without painful fingersticks. Unlike many competitors, Abbott emphasizes accessibility and affordability in its offerings, aiming to make life-changing technologies available to a broader audience. The company's goal is to positively impact global health and well-being, supported by a commitment to sustainability and a 2030 Sustainability Plan.

Lake Bluff, IllinoisHeadquarters

1888Year Founded

IPOCompany Stage

HealthcareIndustries

10,001+Employees

Risks

Departure of key leader Dr. Adamson may affect Abbott's Heart Failure division.

Integration challenges with Medtronic could impact glucose monitor-insulin pump rollout.

Thermo Fisher's microfluidics expansion may increase competition for Abbott.

Differentiation

Abbott integrates continuous glucose monitoring with automated insulin delivery systems.

Abbott's microfluidic devices streamline diagnostic processes efficiently.

Abbott's neuromodulation products target specific nervous system areas for chronic pain relief.

Upsides

Microfluidic technology offers cost-effective solutions in diagnostics.

Strategic partnerships like Abbott-Medtronic enhance product offerings and market reach.

Significant investments indicate strong market confidence in Abbott's healthcare solutions.

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