Senior Retail Strategy & Ops Associate

Position Overview

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Salsify is a key leader in the industry, scaling the next core commerce infrastructure and is on the path from $100M to $500M. Founded in 2012, Salsify helps brand manufacturers, distributors, and retailers in over 80 countries collaborate to win on the digital shelf. As the market leader globally, our products are shopper-centric, frictionless, and create memorable commerce experiences. Our products provide a competitive edge through experiences that improve brand trust, amplify product differentiation and assortments, increase conversion rate, improve profit margins, and speed time to market.

Learn how the world’s largest brands, including Mars, L'Oreal, Coca-Cola, Bosch, and GSK, as well as retailers and distributors such as E.Leclerc, Carrefour, Metro, and Intermarché use Salsify everyday to stand out on the digital shelf.

At Salsify, we strive to embody an equitable, diverse, and inclusive company culture. We are united across countries, levels, tenures, and a host of other dimensions of diversity. We understand that while work is just one aspect of who we are, a truly inclusive culture accounts for the full authenticity of every single human being that works here.

About the Opportunity

Salsify’s Network team is on a mission to grow and scale the world’s most trusted, open, and complete product data network. As a Senior Network Strategy and Operations Associate, you will own the end-to-end process of bringing new network channels to market and launching needle-moving network growth strategies. You will own, build and facilitate a delivery framework that ensures a seamless journey to provide our brand customers with new syndication destinations, while also creating success and value for our retail customers – a true opportunity to impact both sides of our network.

We are looking for a self-motivated individual who is:

• Passionate about delivery processes and driving cross-functional collaboration, including Retail Success, Customer Success, R&D, Professional Services, Support, and go-to-market functions.
• Equally adept at building and optimizing delivery processes as well as shepherding initiatives through those processes to achieve results and measure outcomes.
• Skilled in balancing a strategic delivery vision with meticulous attention to detail and follow-up.

How You'll Make an Impact:

• Maximize customer value for both sides of our network by facilitating new destination releases through effective program planning frameworks and tools.
• Enable future-facing Customer and Support teams by clearly communicating the roadmap and driving change and release communications.
• Enhance cross-functional collaboration and clarity for all new, migrated, and improved channel releases.
• Create innovation and production capacity by organizing strategic programs for the Retail Strategy & Operations team.

You'll Enjoy This Role If You Have:

• Structured Thinker: You enjoy shaping vague or complex questions and hypotheses into organized, structured analyses and frameworks (i.e., untangling the knot).
• Outcome-Oriented: You focus on insights that compel action, not just interesting findings.
• Evidence-Guided: You back recommendations with thorough analysis, balancing attention to detail with efficiency.
• Curious & Resourceful: You delight in learning, exploring new ideas, collaboratively brainstorming, and proactively seeking out information or experts.
• Proactively Collaborative: You excel at working independently, but also actively build relationships to foster healthy dialogue and gain stakeholder buy-in or feedback.
• Agile: You adjust quickly to changing priorities while maintaining high quality standards, and enjoy operating with some degree of ambiguity.

Requirements

• Must have: 3+ years of experience in a Program Manager, Traffic Manager, Milestone Manager, or similar role leading multiple product or progra