Program Manager - Perishable Category

Employment Type: Exempt

ABOUT THRIVE MARKET

Thrive Market was founded in 2014 with a mission to make healthy and sustainable living easy and affordable for everyone. As an online, membership-based market, we deliver the highest quality healthy, and sustainable products at member-only prices, while matching every paid membership with a free one for someone in need. Every day, we leverage innovative technology and member-first thinking to help our over 1,600,000+ members find better products, support better brands, and build a better world in the process. We are also a Certified B Corporation, a Public Benefit Corporation, and a Climate Neutral Certified company. Join us as we bring healthy and sustainable living to millions of Americans in the years to come.

THE ROLE

We’re seeking a highly organized and analytical Program Manager to lead complex, cross-functional initiatives within our perishable category portfolio. This role will focus on optimizing key workflows, coordinating seasonal transitions, supporting sourcing pilots, and improving operational performance across merchandising, fulfillment, and quality. The ideal candidate is a detail-oriented project leader who thrives in fast-paced environments and brings a strong operational mindset to strategic work-streams.

RESPONSIBILITIES

• Manage end-to-end execution of key merchandising initiatives within short-shelf-life categories
• Drive seasonal readiness plans, assortment transitions, and packaging/process updates in partnership with internal teams
• Serve as the primary point of contact across Merchandising, Fulfillment, Quality, Planning, and Product as needed
• Build and maintain clear project plans, timelines, and cross-functional deliverables
• Facilitate stakeholder alignment and accountability through effective communication and reporting
• Anticipate risks and roadblocks and implement proactive mitigation plans
• Track and analyze key metrics to evaluate program performance and identify areas for improvement
• Partner with stakeholders to translate data into actionable insights for ongoing improvements in quality, efficiency, and customer experience
• Report regularly to internal leadership on program milestones and outcomes
• Document and improve internal workflows to support scalability and consistency across initiatives
• Identify opportunities for automation or tool development, collaborating with Tech and Product teams when appropriate
• Maintain strong documentation and process continuity across project cycles

QUALIFICATIONS

• 2–4+ years of experience in program or project management, preferably within merchandising, supply chain, operations, or e-commerce
• Strong analytical skills and familiarity with performance tracking tools and dashboards
• Excellent organizational and cross-functional collaboration skills
• Experience working with perishable or short-shelf-life products preferred but not required
• Proficiency in project management tools (e.g., Asana, Airtable, Smartsheet) and data tools (Excel, Google Sheets, Looker)
• Self-starter with a solutions-oriented mindset and attention to detail

Bonus Points for Experience:

• Experience in food, grocery, or CPG industries
• Background in supply chain, category management, or quality operations
• Experience working with WMS (e.g. NetSuite, Relex)

BELONG TO A BETTER COMPANY

• Comprehensive health benefits (medical, dental, vision, life and disability)
• Competitive salary (DOE) + equity
• 401k plan
• 9 Observed Holidays
• Flexible Paid Time Off
• Subsidized ClassPass Membership with access to fitness classes and wellness and beauty experiences
• Ability to work in our beautiful co-working space at WeWork in Playa Vista and other locations
• Free Thrive Market membership with exclusive employee discount
• Coverage for Life Coaching & Therapy Sessions on our holistic mental health and well-being platform

We're a community of more than 1 Million + members who are united by a singular belief: It should be easy to find better products, support better brands, make better choices.