Senior Receptionist at Williams

New York, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Banking, Legal, CorporateIndustries

Requirements

High school diploma or equivalent
Minimum of 5 years receptionist, switchboard, or administrative assistant experience, preferably in a banking, legal, or large corporate environment
Proficient in Microsoft Outlook, Word, and Excel
Exceptional customer service skills to effectively greet and communicate with callers and visitors
Ability and willingness to learn in-depth knowledge of the company (the business and employees) to more efficiently handle calls and greet visitors
Ability to work in a fast-paced team environment
Ability to effectively and professionally communicate with co-workers and clients
Attention to detail with an emphasis on accuracy and quality
Ability to prioritize work to balance multiple projects and deadlines
Excellent verbal and written communication skills
Self-motivated and ability to multi-task

Responsibilities

Answer incoming calls on a multi-line phone system in a cordial, professional, and timely manner; transfer calls to appropriate individuals
Greet clients and visitors to the office with warmth and professionalism; notify employees of visitor’s arrival when necessary
Provide high-level services to staff, clients, and guests
Communicate with manager and client on job or deadline issues
Handle additional projects as assigned
Handle sensitive and/or confidential documents and information
Cover the reception desk
Manage conference booking systems

Skills

Key technologies and capabilities for this role

Microsoft OutlookMicrosoft WordMicrosoft ExcelMulti-line Phone SystemCustomer ServiceConference Booking Systems

Questions & Answers

Common questions about this position

What is the pay for the Senior Receptionist position?

The pay is $28.00 per hour.

Is this a remote position or does it require office presence?

This information is not specified in the job description.

What skills and experience are required for this role?

Candidates need a minimum of 5 years of receptionist, switchboard, or administrative assistant experience, preferably in banking, legal, or large corporate environments, proficiency in Microsoft Outlook, Word, and Excel, and exceptional customer service skills.

What is the work environment like at Williams?

The role involves working in a fast-paced team environment, with preferences for candidates experienced in corporate, legal, or banking office settings.

What makes a strong candidate for the Senior Receptionist role?

Strong candidates have 5+ years of relevant experience in professional office settings like banking or legal, proficiency in Microsoft Office tools, exceptional customer service, communication skills, and the ability to multitask in a fast-paced environment.