Provider Engagement Professional
HumanaFull Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Candidates must be based on the East Coast, with a strong preference for those located in the New York City area. The role requires experience in creating content and collateral, supporting multi-channel strategies for onboarding, engagement, and retention, and developing network strategies to drive platform engagement. Experience in establishing and managing initiatives to strengthen provider relationships, such as ambassador programs, peer support groups, and focus groups, is also necessary. A proven ability to monitor key performance indicators like provider retention, satisfaction rates, and engagement metrics is essential, along with strong collaboration skills with product, operations, and network teams.
The Senior Provider Marketing Associate will lead and optimize the creation of content and collateral supporting the entire provider lifecycle. They will support multi-channel strategies to onboard, engage, and retain providers, fostering a strong and active network. The role involves supporting the development and execution of larger network strategies to drive engagement with the product platform. Additionally, the associate will establish and manage initiatives to strengthen provider relationships and engagement, monitor key performance indicators to track success and inform improvements, and collaborate closely with product, operations, and network teams to ensure a seamless and high-quality provider experience.
Personalized mental health solutions for employers
Spring Health offers personalized mental health solutions to employers and health plans, focusing on enhancing employee well-being. Their Precision Mental Healthcare system tailors support to individuals, providing options like digital resources, therapy, and medication. Users receive a customized care plan after a brief assessment, allowing them to schedule appointments and access wellness exercises easily. The goal is to improve workplace mental health by providing effective and accessible resources.