Contract Management Specialist
Employment Type: Full-time
Assignment Length: Short term, 6-12 month assignment with potential to convert to a Full-Time, regular position
Position Overview
Catalight is the parent organization leading a family of companies (FoC) that includes Easterseals Northern California, Easterseals Hawaii and Catalight Care Services (CCS). Across the four non-profit companies, there are nearly 800 employees working together to responsibly disrupt and transform home and community-based care and help become a diverse, equitable and inclusive organization that works proactively to address complex societal problems such as healthcare access and greater well-being for underrepresented communities.
The Contract Management Specialist is responsible for contract administration activities supporting the Contract Management Department. This role supports all contract administration functions to operationalize agreements, collaborating with internal and external stakeholders, ensuring process, document, and data integrity, and developing and improving processes and procedures.
Core Responsibilities & Essential Job Functions
- Assure selection of appropriate contract template agreement, amendment, BAA, and NDA are utilized for external parties.
- Review, redline, and draft contracts utilizing approved standardized contract templates or external documents.
- Track and maintain version control of redline changes to agreements.
- Support administrative and 3rd party contract negotiations to ensure appropriate processes and documentation.
- Facilitate sending contracts electronically for execution to authorized signatory parties.
- Maintain and ensure proposals, contracts, and rates are entered timely into organizational databases.
- Support provider contract rate analysis, pulling data from internal modeling systems.
- Maintain internal databases for service line & rate increases to ensure data integrity, accuracy, and thoroughness.
- Coordinate payor and provider onboarding and offboarding to operationalize contracts.
- Coordinate contract termination management processes.
- Consult with legal counsel on contractual terms or language modifications when required under the approval of the Manager or VP.
- Maintain deadlines on deliverables and communicate on an ongoing basis with the Manager about contractual issues.
- Disseminate contract notifications to internal and external stakeholders.
- Develop and document SOPs and job aids to support administrative functions and processes.
- Ensure Catalight policies and procedures are always followed, and legal counsel is consulted when required.
- Adhere to Federal and State laws and regulations as applicable, such as HIPAA & Privacy laws.
- Perform additional job duties as assigned by the manager.
Qualifications
Minimum Education, Experience & Training Equivalent to:
- Must have 2+ years of health plan and/or provider network contract management experience.
- BA in Business, Healthcare Management, or related field preferred (equivalent work experience accepted in lieu of degree).
Knowledge & Skills:
- Sensitivity to working with an ethnically, linguistically, culturally, and economically diverse population.
- A commitment to the values of the organization while demonstrating good judgment, flexibility, patience, and discretion when dealing with confidential and sensitive matters.
- Proficient in Microsoft Office (Outlook, Word, Excel, etc.), especially Excel and related computer software.
- Ability to work in an exciting, fast-paced high-energy environment while effectively multitasking and managing day-to-day responsibilities without supervision.
- Personable; able to work comfortably with individuals at all levels within the organization.
- Excellent verbal and writing communication skills; frequent proofreading and checking documents for accuracy.
- Must be highly detail-oriented.
- Strong interpersonal skills.
Physical Requirements:
- Must be able to communicate effectively within the work environment, read and write using the primary language of the workplace.