Wheel

Senior Manager, Provider Operations

United States

Wheel Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Virtual Care, TelehealthIndustries

Requirements

Candidates should possess a Bachelor's degree in Business Administration, Healthcare Management, or a related field, with a minimum of 7 years of experience in operations management, preferably within the healthcare or technology industries. Strong analytical and problem-solving skills are essential, along with demonstrated leadership abilities and experience managing teams. Familiarity with clinical workflows and healthcare operations is highly desirable.

Responsibilities

As the Senior Manager, Provider Operations, you will oversee and manage clinician supply and engagement at Wheel, owning the entire clinician supply funnel. This includes recruiting, onboarding, engagement, experience, and retention of clinicians, as well as developing scalable sourcing models and ensuring alignment with Wheel’s growth trajectory. You will also work closely with Clinical & Marketplace teams to ensure excellent clinician training, onboarding practices, and mapping of clinician supply to patient needs, while continuously identifying opportunities to delight clinicians and reduce churn.

Skills

Clinician Recruiting
Onboarding
Workflow Efficiency
Data Analysis
Problem-Solving
Clinical Training
Process Improvement
Supply Chain Management

Wheel

Connects clinicians with telehealth opportunities

About Wheel

Wheel connects healthcare professionals, specifically physicians and nurse practitioners, with telemedicine opportunities, allowing them to work remotely and achieve a better work-life balance. The platform serves both individual clinicians seeking flexible job options and healthcare organizations looking for reliable virtual care providers. Wheel ensures quality by thoroughly vetting its clinicians to meet high clinical, legal, and regulatory standards. The company operates as an intermediary, charging healthcare organizations for access to its vetted clinicians and offering additional services like malpractice coverage and credentialing. Wheel's goal is to enhance clinician well-being and job satisfaction, ultimately improving the quality of care patients receive.

Key Metrics

Austin, TexasHeadquarters
2018Year Founded
$211.7MTotal Funding
SERIES_CCompany Stage
HealthcareIndustries
201-500Employees

Benefits

Medical, vision, and dental insurance
Flexible PTO policy
$500 personal growth stipend
$500 home office stipend
Flexible WFH policy
Paid parental leave

Risks

Increased competition from established telehealth companies like Teladoc and Amwell.
Potential data privacy challenges with AI-driven platforms like Horizon.
Dependence on partnerships with companies like Owlet and Talkspace.

Differentiation

Wheel's AI-driven Horizon platform sets a new standard in virtual care delivery.
Wheel empowers clinicians with flexible work arrangements, enhancing their work-life balance.
Wheel's robust vetting process ensures high clinical, legal, and regulatory standards.

Upsides

AI-driven predictive analytics enhance patient care with proactive interventions.
Partnership with Owlet expands Wheel's capabilities in pediatric and infant care.
Growing telehealth market post-COVID-19 boosts demand for Wheel's services.

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