Senior Manager, Business Operations
Talkiatry- Full Time
- Senior (5 to 8 years)
Candidates should possess a Bachelor's degree in Business Administration, Healthcare Management, or a related field, with a minimum of 7 years of experience in operations management, preferably within the healthcare or technology industries. Strong analytical and problem-solving skills are essential, along with demonstrated leadership abilities and experience managing teams. Familiarity with clinical workflows and healthcare operations is highly desirable.
As the Senior Manager, Provider Operations, you will oversee and manage clinician supply and engagement at Wheel, owning the entire clinician supply funnel. This includes recruiting, onboarding, engagement, experience, and retention of clinicians, as well as developing scalable sourcing models and ensuring alignment with Wheel’s growth trajectory. You will also work closely with Clinical & Marketplace teams to ensure excellent clinician training, onboarding practices, and mapping of clinician supply to patient needs, while continuously identifying opportunities to delight clinicians and reduce churn.
Connects clinicians with telehealth opportunities
Wheel connects healthcare professionals, specifically physicians and nurse practitioners, with telemedicine opportunities, allowing them to work remotely and achieve a better work-life balance. The platform serves both individual clinicians seeking flexible job options and healthcare organizations looking for reliable virtual care providers. Wheel ensures quality by thoroughly vetting its clinicians to meet high clinical, legal, and regulatory standards. The company operates as an intermediary, charging healthcare organizations for access to its vetted clinicians and offering additional services like malpractice coverage and credentialing. Wheel's goal is to enhance clinician well-being and job satisfaction, ultimately improving the quality of care patients receive.