Program Manager
PointClickCare- Full Time
- Senior (5 to 8 years)
Candidates should possess a strong background in project management, ideally with experience in delivering complex implementations, and demonstrate a proven ability to manage resources and drive projects to successful completion. They should have experience with Agile methodologies, SaaS architecture, and modern software development practices, along with excellent communication and analytical skills. Experience in change management, financial reporting, and stakeholder management is also desired.
The Senior Project Manager will be responsible for overall commercial accountability for ShareDo implementations, including resource management across a portfolio of projects, managing finances, planning, risk, and client stakeholders. They will work within the Service Delivery customer engagement process, proactively communicate with clients, collaborate with internal teams, and translate technical information into understandable language for stakeholders. Additionally, they will drive continuous improvement, manage project risks, and deliver projects on time and above customer expectations, ensuring client satisfaction and contributing to the profitability of the professional services function.
Legal practice management software provider
Clio provides legal practice management software that helps law firms operate more efficiently. Its two main products, Clio Grow and Clio Manage, serve different purposes: Clio Grow enhances the client intake process and engagement, while Clio Manage allows firms to organize tasks, manage cases, handle documents, and process payments in one platform. Clio caters to a diverse clientele, from solo practitioners to large firms, and operates on a subscription model, charging users monthly or annually for access to its software. The goal of Clio is to improve the efficiency of legal practices and reduce administrative burdens, ultimately supporting their growth.