Senior Project Manager at Universal Music Group

Santa Monica, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Music, EntertainmentIndustries

Requirements

Proven experience managing Big Data type projects
Project delivery experience with CDP (Customer Data Platform) technology solutions, Martech systems, and Big Data management
Experience interfacing with 3rd-party Professional Services teams and internal business stakeholders (e.g., Audience Development, Global Marketing Tech, Data Engineering, Paid Media)
Passionate and experienced in project management, particularly in eCommerce, direct-to-consumer marketing, and marketing technology
Ability to provide leadership and guidance to technology teams based on business objectives and strategic direction for D2C businesses and enterprise data/analytics needs, including AI capabilities
Capability to work across multiple time zones with distributed international teams

Responsibilities

Establish and implement project management templates, processes, and methodologies to ensure CDP projects are delivered on time, within budget, adhering to high-quality standards, and meeting stakeholder expectations
Understand marketing and business use cases and their impact on technical implementation and overall projects
Manage the addition of new data sources and activation channels to the Customer Data Platform to enable identified use cases
Enable the platform to support agentic solutions for personalization and advanced analytics
Maintain proper data governance and user access control policies and guardrails for enterprise usage of the platform
Scale the framework to new labels, artists, and use cases
Build project plans and work assignments; direct and monitor work efforts daily
Identify resource needs, perform quality reviews, and escalate functional, quality, and timeline issues
Coordinate enterprise-wide communication for items impacting scope, budget, risk, and resources
Organize and maintain a centralized repository and announcements (e.g., release notes, new capabilities) for internal teams and stakeholders
Streamline processes, simplify execution, track, and manage quarterly goals, releases, and tooling efficiencies
Partner closely with Product Management to understand roadmap priorities
Collaborate with global business stakeholders from marketing, tech, and business operations
Work with Engineering to establish architectural runway for global product roadmap and operational scalability
Partner with Product & Engineering Support to resolve Severity 1 and 2 production issues quickly, including root cause analysis and communication
Collaborate with development teams, enterprise architecture, and support teams to design, develop, test, and maintain a cloud data platform
Communicate the status of data products and backlog regularly

Skills

CDP

Martech

Big Data

Data Engineering

Project Management

Analytics

eCommerce

Universal Music Group

Global music recording, publishing, and distribution

About Universal Music Group

Universal Music Group (UMG) operates as a major player in the global music industry, engaging in recording, publishing, and distribution across over 60 countries. The company works with a wide range of clients, from famous artists like Elton John and Taylor Swift to new and independent musicians. UMG's operations include selling physical and digital music, streaming services, licensing music for various media, and organizing live performances. The company signs artists to contracts, produces their music, and manages their publishing rights, while also offering marketing and promotional services to help artists expand their reach. UMG generates revenue through multiple channels, including music sales, streaming subscriptions, licensing fees, live performances, and merchandise. This diverse approach allows UMG to maintain its leadership position in the music market by providing comprehensive support to artists and capitalizing on various revenue opportunities.

Santa Monica, CaliforniaHeadquarters

1934Year Founded

$3,890.9MTotal Funding

IPOCompany Stage

Consumer Goods, EntertainmentIndustries

10,001+Employees