Senior Professional Services Software Engineer - India

New Delhi, Delhi, India

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Information Technology & ServicesIndustries

Requirements

Candidates should possess at least 9 years of experience in programming/scripting in a professional environment, preferably for an internal IT department, MSP, or software company. They require experience working as part of an agile software team and familiarity with all stages of the SDLC. Experience leading technical teams and owning engineering initiatives is also necessary. A Bachelor’s degree and 8-9+ years of relevant experience are required. Familiarity with PowerShell scripting, Bash scripting, Windows/Mac Administration, cloud computing services (AWS, Azure, GWS etc), and working with RESTful APIs is essential. Experience with Git repositories and Python or other object-oriented languages is desired.

Responsibilities

The Senior Professional Services Software Engineer will meet with and build solutions for customers, collaborating with the Customer Tools team on projects and solutions to improve customer quality of life. They will leverage Jira to track work, liaise with internal stakeholders and other engineering teams, and interact directly with customers on projects, providing scope of work, building documentation, and supporting implementation. The role involves identifying trends, reviewing data, and making informed decisions regarding tooling improvements, communicating regularly with internal JumpCloud departments, leading stand ups, planning/review meetings, and post-mortems. They will represent the Customer Tools team in strategic meetings, own and design complex tools and solutions, lead the prioritization of work for each sprint, provide regular feedback and opportunities for growth to less experienced team members, actively seek opportunities to improve other team members, and contribute to key initiatives.

Skills

Customer Tools

Automation Tools

CLI Scripts

Custom Reports

Jira

Documentation

Data Analysis

Stakeholder Communication

Team Collaboration

Solution Design

JumpCloud

Cloud-based identity and access management services

About JumpCloud

JumpCloud offers cloud-based directory services that help businesses manage user identities and access to IT resources like applications, networks, and devices from a single platform. It serves a variety of clients, including small and medium-sized businesses and larger enterprises, particularly in sectors that require strong IT security. The company operates on a subscription model with different service tiers, allowing clients to choose features that fit their needs and budgets. JumpCloud's goal is to simplify identity management and access control, enhancing security and operational efficiency for its users.

Louisville, ColoradoHeadquarters

2012Year Founded

$371.3MTotal Funding

SERIES_FCompany Stage

Enterprise Software, CybersecurityIndustries

501-1,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

401(k) Company Match

Remote Work Options

Risks

Increased competition from established IAM providers like Okta and Microsoft.

Rapid technological advancements may strain JumpCloud's resources to keep up.

Economic uncertainties could impact spending on IAM solutions, affecting revenue.

Differentiation

JumpCloud offers a unified platform for identity and device management.

The company provides Zero Trust security models for remote and hybrid work environments.

JumpCloud's SaaS Management capabilities address the rising importance of cloud-based applications.

Upsides

The global IAM market is projected to grow at a CAGR of 13.1% until 2030.

Increased demand for Zero Trust models aligns with JumpCloud's offerings.

Growing need for SME cybersecurity solutions supports JumpCloud's market presence.

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