Senior Professional Services Consultant at Findhelp, A Public Benefit Corporation

Denver, Colorado, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Non-profits, Social Services, Government, EducationIndustries

Requirements

Extensive experience in strategic consulting
Experience in project management
Industry-specific expertise in non-profits, social services, and healthcare
Deep industry knowledge in community engagement strategies for nonprofits and social service agencies, including constituency building, collaborative governance, and social service payment models

Responsibilities

Facilitate the adoption of software and professional services to help clients achieve their business goals
Collaborate with clients to set clear, achievable goals and milestones for the delivery, adoption, and optimization of social service software solutions
Conduct thorough needs assessments to understand client requirements
Set clear expectations regarding Findhelp solutions and the outcomes clients can anticipate
Provide comprehensive documentation that outlines service deliverables, timelines, and responsibilities
Train key stakeholders on Findhelp solutions to empower customer staff
Leverage deep industry knowledge to advise clients on best practices and innovative solutions
Offer subject matter expertise in community engagement strategies for nonprofits and social service agencies
Drive the integration of technology, people, and processes to create high quality programs
Employ a client-centered methodology to co-create tailored solutions that deliver measurable results
Set, track, and achieve defined goals for consulting tasks and projects
Develop and manage comprehensive project plans, ensuring all tasks are completed on time and within scope
Provide leadership, direction, and oversight to both internal and external stakeholders
Monitor project progress and adjust plans as needed to ensure successful outcomes
Establish and maintain strategic relationships with state government officials, lobbyists, nonprofit executives, program managers, and healthcare executives
Conduct workshops and training programs tailored to the client’s needs to enhance their understanding and capabilities
Collaborate with cross-functional teams to resolve issues and implement solutions
Engage with state officials, legislatures, lobbyists, and nonprofit executives to advance the company's positioning in assigned regions

Skills

Key technologies and capabilities for this role

Strategic ConsultingProject ManagementClient AdoptionBusiness OptimizationSocial ServicesHealthcareNon-profits

Questions & Answers

Common questions about this position

What is the salary for the Senior Professional Services Consultant role?

This information is not specified in the job description.

Is this a remote position or is there a required location?

This information is not specified in the job description.

What skills and experience are required for this role?

The role requires extensive experience in strategic consulting, project management, and industry-specific expertise in non-profits, social services, and healthcare.

What is the company culture like at Findhelp?

Findhelp is a mission-driven Public Benefit Corporation focused on creating positive impact by connecting people in need to social care resources with dignity and ease.

What makes a strong candidate for this position?

A strong candidate has extensive experience in strategic consulting, project management, and expertise in non-profits, social services, and healthcare, with a consultative, client-centered approach.

Findhelp, A Public Benefit Corporation

Connects individuals with social care resources

About Findhelp, A Public Benefit Corporation

findhelp's main product is a proprietary technology that intelligently connects individuals with community-based organizations, streamlining access to social care resources. The technology ensures fast and reliable access to resources while prioritizing privacy and dignity.

3616 Far W Blvd 117 454, Austin, TX 78731, USAHeadquarters

2010Year Founded

$54.3MTotal Funding

SERIES_DCompany Stage

Data & Analytics, Social ImpactIndustries

51-200Employees