Senior Product Operations Manager, KYC at Binance

Taipei, Taiwan

Apply Now

Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Blockchain, Cryptocurrency, FinTechIndustries

Requirements

5+ years of KYC or vendor management experience from Finance or Technology industry; Crypto experience preferred
Familiarity with contract management and vendor evaluation process, understanding of vendor relationship dynamics and negotiation principles
Result-driven with a strong ability in analyzing data to derive insights and make decisions
Excellent communication, analytical, logical thinking, problem-solving, and writing skills
Good time management and coordination skills to manage multiple projects and keep them on schedule
Adaptable, open-minded, and comfortable to work in a fast-paced remote working environment
Bilingual English/Mandarin is required to be able to coordinate with overseas partners and stakeholders

Responsibilities

Manage the existing portfolio of KYC and KYB vendors, evaluating performance and identifying opportunities for improvement or expansion
Develop and coordinate with internal stakeholders and vendors to implement strategies in order to build the best in-class KYC/KYB solution
Drive contract extension/new vendor on-boarding
Evaluate vendor performance data by tracking key metrics and service level agreements (SLAs)
Collaborate with internal stakeholders to address any performance gaps and drive continuous improvement
Contribute to identifying and mitigating risks associated with vendor relationships. Assist in conducting due diligence and risk assessments to ensure vendor compliance with security, privacy, and regulatory standards
Handles monthly billing, forecasting and usage tracking while ensuring cost effectiveness of all vendors
Conduct market analysis to identify and select new vendors, deploy segment knowledge and insights to create strategy for business growth

Skills

Key technologies and capabilities for this role

KYCKYBVendor ManagementSLA TrackingStakeholder CollaborationContract ManagementRisk AssessmentDue DiligenceRegulatory CompliancePerformance Metrics

Questions & Answers

Common questions about this position

Is this position remote?

Yes, this is a fully remote position.

What is the salary for this role?

This information is not specified in the job description.

What experience is required for this position?

Candidates need 5+ years of KYC or vendor management experience from Finance or Technology industry, with crypto experience preferred, plus familiarity with contract management and vendor evaluation.

What skills are essential for success in this role?

Key skills include excellent communication, analytical, logical thinking, problem-solving, writing, good time management, coordination, and being result-driven with data analysis abilities.

What language skills are required?

Bilingual English/Mandarin is required to coordinate with teams.

Binance

Cryptocurrency exchange for trading and earning

About Binance

Binance is a cryptocurrency exchange platform where users can buy, sell, and trade a variety of cryptocurrencies, including Bitcoin and Ethereum. It offers multiple trading options such as Spot, Margin, and Futures markets, along with a peer-to-peer service for direct transactions. Users can also earn interest on their crypto holdings through Binance Earn and trade NFTs in its marketplace. Binance stands out as the largest crypto exchange by trade volume, aiming to provide comprehensive services for both new and experienced traders.

Valletta, MaltaHeadquarters

2017Year Founded

$9.7MTotal Funding

SERIES_ACompany Stage

Crypto & Web3, Financial ServicesIndustries

5,001-10,000Employees