Senior Product Operations Manager at Goodleap

San Mateo, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Software, FintechIndustries

Requirements

7+ years of experience in product operations, program management, or a related role within B2B SaaS, fintech, or marketplaces
Proven success in operationalizing product and business strategies across go-to-market and Ops functions
Strong expertise in adoption and channel enablement, with the ability to measure and drive ROI post-launch
Excellent communication and facilitation skills to align diverse stakeholders
Analytical mindset with comfort in tracking KPIs and surfacing insights
Experience in fintech and lenders preferred, but not required
Comfortable as a first hire, shaping the function in a high-growth, fast-paced environment

Responsibilities

Translate product and business strategies into coordinated launch and adoption plans
Align Sales, Marketing, Operations, and Customer Success on launch readiness and execution
Ensure feedback loops are in place to track effectiveness and refine GTM execution
Monitor adoption and utilization metrics post-launch to confirm business objectives are being met
Coordinate across functions to close gaps in training, awareness, or engagement
Ensure that every stakeholder group executes its part in maximizing ROI of delivered products
Serve as the hub for aligning Go-to-Market, Product, and Business strategies into clear operational plans
Partner with Product and Business leadership to ensure that strategic intent translates into measurable market impact
Act as the operational voice back into leadership, highlighting adoption challenges and opportunities for improved execution

Skills

Product Operations

Strategy Execution

Go-to-Market

Stakeholder Alignment

Operationalization

Sales Enablement

Marketing

Operations

Customer Success

Training

Goodleap

Marketplace for sustainable home upgrades and financing

About Goodleap

GoodLeap provides a marketplace for sustainable home solutions, connecting homeowners with professionals who specialize in eco-friendly home improvements. Their platform simplifies the purchasing process by offering a single point of sale technology that allows users to explore various upgrade options and choose flexible payment plans that suit their budgets. Unlike many competitors, GoodLeap focuses specifically on sustainability and partners with over 18,000 professionals nationwide, ensuring a wide range of services and expertise. The company's goal is to help homeowners make environmentally conscious upgrades while saving money, and they also contribute to sustainable energy projects through their partnership with GivePower, donating a portion of their revenue with each transaction.

Roseville, CaliforniaHeadquarters

2003Year Founded

$778.2MTotal Funding

DEBTCompany Stage

Energy, Fintech, Social Impact, Consumer GoodsIndustries

1,001-5,000Employees

Benefits

Flexible Work Hours

Risks

Emerging fintech companies offering similar solutions could erode GoodLeap's market share.

Rising interest rates may reduce the affordability of GoodLeap's financing options.

Direct-to-consumer solar panel sales could threaten GoodLeap's traditional financing model.

Differentiation

GoodLeap offers a seamless point-of-sale platform for sustainable home upgrades.

The company partners with over 18,000 professionals nationwide for home improvement solutions.

GoodLeap supports GivePower, donating to sustainable energy projects with every transaction.

Upsides

GoodLeap closed a $470 million securitization backed by sustainable home improvement loans in 2023.

The company raised $800 million to expand in a $430-billion-per-year market.

Increased consumer interest in energy-efficient upgrades boosts demand for GoodLeap's financing options.

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