Upwork

Senior Product Manager, Search and Discovery

Remote

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Online Marketplace, Biotechnology, AI & Machine LearningIndustries

Requirements

Candidates should possess proven experience as a Product Manager, specifically working on search, recommendation engines, or large-scale information retrieval systems. Strong technical fluency, particularly with ranking models, indexing strategies, and ML systems, is essential, along with the ability to collaborate effectively with engineering and data teams. Demonstrated success in driving A/B testing programs and incorporating learnings into iterative development cycles is also required.

Responsibilities

The Senior Product Manager will lead the development of AI-powered search and recommendation systems, defining and driving the product roadmap for discovery experiences while collaborating with cross-functional partners. They will leverage cutting-edge AI/ML techniques to solve user problems, implement A/B testing frameworks, define and monitor key product metrics, and stay ahead of industry trends to bring new insights and best practices to the team.

Skills

AI-powered search
recommendation systems
personalization
query understanding
indexing
neural retrieval
personalized ranking
NLP
machine learning
data science
algorithm development

Upwork

Online platform connecting freelancers and clients

About Upwork

Upwork connects freelancers with clients looking for various services in the gig economy, which focuses on short-term contracts instead of permanent jobs. The platform allows freelancers to create profiles that showcase their skills, while clients can post job listings for specific projects. Freelancers bid on these projects, and clients choose the best candidates based on proposals and reviews. Upwork earns revenue through service fees charged to freelancers based on their earnings, with a tiered structure that rewards long-term client relationships. The platform also offers premium memberships and additional services for enhanced visibility and access to job listings. Upwork provides tools for time tracking, invoicing, and project management, making it easier for both freelancers and clients to manage their work and payments. The goal of Upwork is to facilitate successful project completion by bridging the gap between freelancers and clients.

Key Metrics

San Francisco, CaliforniaHeadquarters
2015Year Founded
$143.8MTotal Funding
IPOCompany Stage
Consulting, Enterprise SoftwareIndustries
10,001+Employees

Benefits

Health Insurance
Unlimited Paid Time Off
401(k) Retirement Plan
401(k) Company Match
Parental Leave
Employee Stock Purchase Plan

Risks

Increased competition from Fiverr and Toptal threatens Upwork's market share.
The new Fiverr-style Project Catalog may commoditize services, reducing freelancers' perceived value.
Strategic shifts under new management may not align with current client expectations.

Differentiation

Upwork connects freelancers with clients across diverse industries, enhancing global work opportunities.
The platform offers tools like time tracking and invoicing for efficient project management.
Upwork's tiered fee structure incentivizes long-term client relationships, differentiating it from competitors.

Upsides

Upwork's acquisition of Objective AI enhances its AI capabilities for better talent matching.
The introduction of Featured Jobs increases visibility for job posts, attracting more candidates.
Upwork's recognition as the top job posting site boosts its credibility among employers.

Land your dream remote job 3x faster with AI