Senior Product Manager

United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Collaboration Software, SaaS, TelecommunicationsIndustries

Requirements

Candidates should have 5+ years of Product Management experience, ideally with large-scale messaging or collaboration products, and possess technical depth with an understanding of platform architecture. Proven success in migrating or winning users from competitors, strong UX/UI sensibility, and the ability to create consistent, unified experiences across products and platforms are required. Proficiency with product management tools like Jira, Confluence, and Product Board is necessary, and an MBA is a plus.

Responsibilities

The Senior Product Manager will drive the strategy and roadmap for Zoom Team Chat's integrated experiences across Zoom Workplace and other applications, focusing on product-led growth. They will connect with SMB and mid-market customers to understand needs and translate them into product requirements, collaborating with User Experience and Engineering teams to define features and ensure a high-quality user experience. Responsibilities include prioritizing the roadmap, communicating plans to stakeholders, and evangelizing the product vision to customers.

Skills

Product Management

Roadmap Development

Customer Needs Analysis

Technical Product Requirements

User Experience Design

Collaboration

Messaging Products

Collaboration Products

Platform Architecture

Product Led Growth

AI-powered solutions

Zoom

Video conferencing and online meeting solutions

About Zoom

Zoom provides video conferencing and online meeting solutions that allow users to conduct virtual meetings, webinars, and collaborative sessions. Its main product is video conferencing software, which enables high-quality video and audio communication, along with features like screen sharing, group messaging, and virtual backgrounds. Zoom also offers specialized products for larger events, such as Zoom Webinars and Zoom Events. The company operates on a freemium model, providing basic services for free while charging for advanced features through subscription plans tailored for various users, including businesses, educational institutions, and healthcare providers. Zoom stands out from competitors due to its user-friendly interface, reliable performance, and scalability for different needs, making it a vital tool for remote work, online education, telehealth, and social interactions.

San Jose, CaliforniaHeadquarters

2013Year Founded

$144.5MTotal Funding

IPOCompany Stage

Enterprise Software, Education, HealthcareIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hybrid Work Options

Flexible Work Hours

Stock Options

Company Equity

Paid Vacation

Paid Sick Leave

Risks

Increased competition from Microsoft Teams and Google Meet threatens Zoom's market share.

Privacy concerns and regulatory scrutiny could impact Zoom's operations and reputation.

Hybrid work models may reduce demand for virtual meetings, affecting Zoom's growth.

Differentiation

Zoom offers a user-friendly interface with reliable performance for virtual meetings.

The platform supports diverse needs, including remote work, education, and telehealth.

Zoom's freemium model attracts a wide range of users with scalable subscription options.

Upsides

Zoom integrates AI tools to enhance virtual meeting effectiveness and productivity.

The expansion of 5G networks improves Zoom's video conferencing quality and accessibility.

Zoom's secure, HIPAA-compliant solutions drive demand in the telehealth sector.

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