Senior Product Manager - Claims Solutions at Gradient

Boston, Massachusetts, United States

Gradient Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Insurance, Property & Casualty Insurance, SaaSIndustries

Requirements

  • 8+ years of product management experience, ideally in a SaaS or startup environment
  • Direct experience in auto bodily injury and/or workers’ compensation claims
  • Deep insurance domain knowledge
  • Strong technical fluency and ability to engage confidently with engineering and data teams
  • Fluency in technical discussions, including with software developers, data engineers, and data scientists
  • Strong communication skills and ability to distill complex ideas into clear, actionable concepts
  • Track record of delivering successful products in fast-paced, cross-functional environments
  • Creative, confident, and collaborative mindset with ability to bring own point of view, navigate differing opinions, and think beyond immediate ask
  • Working knowledge of AI/ML, data pipelines, software architecture, or tools like Python (plus)
  • Passion for solving real-world problems with practical, data-driven solutions
  • Entrepreneurial mindset and thrive in fast-paced startup environment

Responsibilities

  • Lead product strategy and execution for claims tools across multiple P&C lines
  • Partner with clients, sales, and service teams to identify opportunities, collect feedback, and shape the product roadmap
  • Present product concepts and roadmaps to internal stakeholders and external clients, including at the executive level
  • Translate business needs into clear technical requirements and user stories, collaborating closely with engineering and data teams
  • Engage in deep technical conversations with software developers, data engineers, and data scientists; serve as translator between business and technical stakeholders
  • Drive product development from ideation to launch, ensuring quality and timely delivery
  • Proactively identify and solve complex business problems using creativity and strategic thinking
  • Balance technical feasibility, customer impact, and business priorities

Skills

Product Strategy
Product Roadmap
User Stories
Technical Requirements
P&C Insurance
Claims Solutions
Workers Compensation
Auto Bodily Injury
Stakeholder Management
Data Science Collaboration

Gradient

Energy-efficient window ACs and heat pumps

About Gradient

Gradient Comfort creates energy-efficient window air conditioners that also function as heat pumps, providing both cooling and heating without obstructing views. Their products use R-32 refrigerant, which is more environmentally friendly than traditional options, making them appealing to eco-conscious consumers, especially in regions with strict emissions regulations like New York. Unlike competitors, Gradient Comfort sells directly to consumers through its website, fostering a closer relationship with customers. The company's goal is to lead in clean energy innovation and support decarbonization efforts in home climate control.

San Francisco, CaliforniaHeadquarters
2017Year Founded
$32.1MTotal Funding
SERIES_ACompany Stage
Energy, Consumer GoodsIndustries
51-200Employees

Benefits

Equity
Medical/vision/dental/life/disability insurance
401k
Paid parental leave
Commuter benefits
Unlimited PTO within reason
Relocation package ( out of state applicants only )

Risks

Increased competition from established HVAC companies could challenge Gradient's market share.
Supply chain disruptions in the semiconductor industry may impact heat pump production.
Economic downturns could reduce consumer spending on Gradient's premium products.

Differentiation

Gradient's heat pumps use R-32 refrigerant, reducing environmental impact compared to HFCs.
The company's window-mounted design offers unobstructed views, ideal for urban living.
Gradient partners with NYC Housing Authority, showcasing commitment to community-focused solutions.

Upsides

Gradient received a $17.5 million grant to establish a Michigan manufacturing plant.
The Inflation Reduction Act incentives could boost sales of Gradient's heat pumps.
Growing eco-conscious consumerism supports Gradient's positioning as a green technology leader.

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