Senior Product Designer at VTS

New York, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Commercial Real Estate, PropTech, TechnologyIndustries

Requirements

5+ years in product design, with shipped web and mobile products
Strong UX research background (JTBD, usability testing, analytics)
Experience designing multi-user workflows with multiple dependencies
Portfolio that demonstrates user-centered process, system thinking, and impact
Strong communication skills; able to influence design and non-design stakeholders
Thrives in ambiguous, fast-changing environments and is a self-starter
Located in New York, NY, and able to work from office four days a week
Preferred/Bonus Skills
Experience designing AI-powered or agentic workflows
Background in B2B SaaS, enterprise software, or proptech
Familiarity with real estate, financial, or operational platforms

Responsibilities

Lead the design of features across web and mobile for one of our core product areas
Run user research, discovery interviews, and JTBD analyses to uncover unmet needs
Run usability tests and experiments to validate design decisions and measure impact
Explore AI and agentic design opportunities; collaborate with Data and Engineering teams to integrate agentic intelligence into workflows
Prototype and validate solutions rapidly, iterating with users and stakeholders
Present design rationale clearly to stakeholders and influence decision-making
Contribute to and evolve our design system for consistent cross-platform experiences
Mentor peers, share work in design reviews, and help shape our design culture
Expected Outcomes
Ship high-impact features that measurably improve adoption, efficiency, or satisfaction
Deliver a JTBD research report identifying at least 3 validated agentic opportunities
Improve usability of a core workflow through design system or interaction updates
Build trusted cross-functional relationships and influence roadmap decisions

Skills

Key technologies and capabilities for this role

User ResearchJTBD MethodologyUsability TestingPrototypingAI DesignAgentic WorkflowsDesign SystemWeb DesignMobile DesignUser Interviews

Questions & Answers

Common questions about this position

Is this role remote or does it require office work?

This role is located in New York, NY, and requires working from the office four days a week.

What skills are required for the Senior Product Designer role?

Candidates need 5+ years in product design with shipped web and mobile products, strong UX research background including JTBD and usability testing, experience with multi-user workflows, a portfolio showing user-centered process and impact, strong communication skills, and the ability to thrive in ambiguous environments.

What is the salary for this position?

This information is not specified in the job description.

What will I be working on as a Senior Product Designer at VTS?

You'll lead end-to-end design from research to delivery, run user research and JTBD analyses, conduct usability tests, explore AI and agentic workflows, prototype solutions, contribute to the design system, and mentor peers while shaping design culture.

What makes a strong candidate for this role?

A strong candidate has 5+ years of product design experience with web and mobile, a solid UX research portfolio including JTBD, experience in complex multi-user workflows, demonstrated impact through shipped products, and excels in communication and ambiguous settings; bonus for AI workflows or proptech background.

VTS

Software solutions for commercial real estate

About VTS

VTS offers software solutions for the commercial real estate (CRE) industry, focusing on leasing, asset management, and marketing. Its platform centralizes portfolio data, providing real-time insights that help clients make informed decisions and improve efficiency. VTS stands out with its subscription-based model and features like the VTS Market solution, which enhances tenant engagement through data analytics. The company's goal is to empower CRE revenue teams to optimize performance and increase revenue.

New York City, New YorkHeadquarters

2012Year Founded

$296.3MTotal Funding

SERIES_ECompany Stage

Enterprise Software, Real EstateIndustries

501-1,000Employees

Benefits

Be Taken Care Of - VTS offers competitive compensation, comprehensive health benefits (including dental and vision), flexible vacation time and a 401(k) plan.

Parental Leave - 16 weeks 100% paid parental leave to the primary caregiver and 6 weeks 100% paid parental leave to the secondary caregiver.

Wellness - Dedicated monthly wellness events to promote physical and mental well-being.

Executive Coaching - Dedicated executive coaches on-site available to all employees, no matter what role you have in the company.

Own a Piece of Something Big - Be an owner of the company you’re building with our equity packages.

Never Stop Learning - Benefit from a culture that promotes new learning. VTS regularly hosts informal education sessions and provides an allowance for external courses.

Risks

Emerging proptech startups may erode VTS's market share with similar SaaS solutions.

Economic downturns could reduce demand for VTS's leasing and asset management platforms.

Data privacy concerns may impact VTS's ability to utilize data for analytics.

Differentiation

VTS unifies owners, operators, brokers, and customers in a single real estate platform.

VTS Activate Workplace enhances employee engagement with personalized, branded workplace experiences.

VTS 4 uses AI to predict tenant demand 6-9 months ahead of leasing activity.

Upsides

VTS's platform manages over 13 billion square feet, showcasing its extensive market reach.

The launch of VTS Activate Multifamily expands VTS's presence in the residential sector.

Demand for office space is growing, with VTS's VODI indicating positive leasing trends.

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