Thumbtack

Senior Product Designer, Express

United States

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Design, User Experience, Product DesignIndustries

Position Overview

  • Location Type: Remote
  • Employment Type: Full-time
  • Salary: (Salary information is incomplete - please refer to the original document for specific ranges)

Thumbtack is a company that helps millions of people confidently care for their homes. They provide an app for personalized guidance, AI tools, and a hiring experience for home services. They connect homeowners with a network of 300,000 local service businesses.

About the Design Team

The Design Team consists of product designers, researchers, and content designers who collaborate closely with engineers and product managers. They focus on creating innovative and engaging user experiences.

About the Role

As a Senior Product Designer on the Express team, you'll work collaboratively to turn complex problems into intuitive user experiences. You’ll own projects from conception to launch and measure success through data and user research. You’ll play a key role in roadmapping, feature design, and the quality of their products.

Responsibilities

  • Design customer-centric experiences with measurable business impact.
  • Partner closely with designers, researchers, product managers, engineers, data scientists, and marketers.
  • Lead product visions, define strategies, shape the product roadmap, and develop design solutions.
  • Use research and qualitative data to guide design and development decisions.
  • Develop a deep understanding of customers and pros, focusing on key metrics.
  • Rapidly produce multiple concepts and prototypes, adapting the level of detail as needed.
  • Test, learn, and iterate; solve existing problems and discover new opportunities through experimentation.

Requirements

  • 8+ years of overall product design experience.
  • Portfolio showcasing impactful design projects and the design process.
  • Strong UX, interaction, and visual design skills with a human-centric approach.
  • Ability to balance high-quality craft with agility and iterative experimentation.
  • Bias for action and understanding of how work impacts users and the business.
  • Experience designing and implementing customer experiences that have led to measurable and sustainable growth results.
  • Strong cross-functional collaboration and stakeholder management skills.

Expected Salary Ranges

  • For candidates living in San Francisco / Bay Area, San Jose, New York City, or Seattle. (Note: The original document is incomplete.)

Skills

UX Design
Interaction Design
Visual Design
Prototyping
User Research
Data-Driven Design
Collaboration
Design Strategy

Thumbtack

Online marketplace connecting consumers with local professionals

About Thumbtack

Thumbtack connects consumers with local professionals for various services through its online marketplace. Users can find professionals like plumbers, electricians, and landscapers by searching the platform, comparing prices, reading reviews, and booking services directly. The platform offers cost estimates based on numerous bids from professionals, helping consumers understand potential service costs. Thumbtack generates revenue by charging professionals for leads, which are inquiries made by customers through the site. This model allows Thumbtack to serve a wide range of customers across the U.S., making it easier for them to find and hire local service providers.

San Francisco, CaliforniaHeadquarters
2008Year Founded
$680.3MTotal Funding
DEBTCompany Stage
Consumer Software, Consumer GoodsIndustries
1,001-5,000Employees

Benefits

Remote Work Options
Paid Holidays
Phone/Internet Stipend
Mental Health Support

Risks

Increased competition from OfferUp could dilute Thumbtack's market share.
Dependency on RentRedi partnership may risk customer acquisition dynamics.
Reliance on external funding could be risky if market conditions change.

Differentiation

Thumbtack connects users with 300,000 local service businesses across the U.S.
The platform offers personalized guidance and cost estimates for various home services.
Thumbtack charges professionals for leads, ensuring a straightforward revenue model.

Upsides

Partnership with OfferUp expands market reach and customer base.
$75 million financing boosts technology investment and service expansion.
Experienced leaders enhance legal and user research capabilities, improving trust and experience.

Land your dream remote job 3x faster with AI