Senior Product Designer at Kong

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

SaaS, API Management, Developer ToolsIndustries

Requirements

At least 4+ years of related experience, ideally in a developer tool SaaS product or similar
High degree of comfort with using or designing developer experiences
Portfolio demonstrating expertise in all phases of design
Leading a collaborative design process from definition to delivery
Conducting user research
Making data-informed design decisions
Positively impacting customers and improving business metrics
Demonstrating strong communication and storytelling skills (written and verbal)
Using and contributing to a shared design system and team processes

Responsibilities

Design exceptional experiences that customers need and love
Lead complex projects from early concepting to final UI design, while upholding design standards and design system
Apply systems thinking by looking beyond your product area for opportunities to improve overall cohesion and usability
Champion customers by understanding their jobs-to-be-done and infusing this into your work and others'
Identify and make a compelling case for improving existing areas of the product to better meet customer needs
Drive alignment by soliciting diverse perspectives early and often
Communicate context, including customer data, business impact, trade-offs, and rationale, to generate alignment and progress
Demonstrate ownership by proactively educating people outside the design team on collaboration
Be clear about priorities and level of urgency
Keep people informed about progress, risks, and changes to timelines
Take initiative to improve the team and its practices
Level others up by role modeling best practices and mentoring junior design team members

Skills

Key technologies and capabilities for this role

Product DesignUser ResearchUI DesignDesign SystemsDeveloper ExperienceSaaS DesignSystems ThinkingStorytellingCollaborative DesignData-Informed Design

Questions & Answers

Common questions about this position

What is the salary for the Senior Product Designer position?

This information is not specified in the job description.

Is this a remote or hybrid role?

The position is hybrid.

What experience and skills are required for this role?

Candidates need at least 4+ years of related experience, ideally in developer tool SaaS products, a portfolio showing expertise in collaborative design processes, user research, data-informed decisions, strong communication skills, and experience with shared design systems.

What is the company culture like at Kong?

Kong is a fast-growing, well-funded company with happy customers and motivated employees, featuring a small team where you can make significant impact, close collaboration with product managers and engineers, and a focus on innovation in cloud-native API platforms.

What makes a strong candidate for this Senior Product Designer role?

A strong candidate has 4+ years experience in developer tools, a portfolio showcasing full design lifecycle expertise including user research, collaboration, data-driven decisions, communication, and design systems, plus comfort with developer experiences.

Kong

API management and connectivity solutions provider

About Kong

Kong focuses on API management and connectivity, providing tools that help businesses manage, secure, and optimize their APIs for software communication. Its main product, Kong Gateway, is a fast API gateway that can handle up to 50,000 transactions per second, while Kong Konnect offers a SaaS platform for API management and Kong Mesh manages microservices. Kong stands out by combining open-source technology with enterprise solutions, allowing free access to core features and offering premium services for businesses. The company's goal is to enhance developer productivity, security, and performance for a diverse range of clients in a rapidly growing market.

San Francisco, CaliforniaHeadquarters

2017Year Founded

$334.7MTotal Funding

SERIES_ECompany Stage

Data & Analytics, Enterprise SoftwareIndustries

501-1,000Employees

Benefits

Weekly Donut Chats

Home Office Stipend

Flexible Time Off & Dedicated Unplug Days

Virtual Events

Risks

AI-enhanced security threats pose significant risks to API security.

Low adoption of zero-trust architecture leaves APIs vulnerable to breaches.

Intensifying competition in AI API platforms may draw customers away from Kong.

Differentiation

Kong's API Gateway supports 50,000 transactions per second, ensuring high performance.

Kong offers a unique combination of open-source and enterprise-grade API solutions.

Kong Insomnia is the fastest-growing platform for building, testing, and debugging APIs.

Upsides

Kong raised $175M to enhance AI connectivity and expand its solutions.

Kong Insomnia surpassed 1 million users, indicating strong demand for its tools.

Kong's Premium Technology Partner Program fosters innovation and collaboration.

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