[Remote] Senior Pre-Sales Solutions Engineer (San Francisco, CA) at Deepgram

San Francisco, California, United States

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$165,000 – $220,000Compensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Artificial IntelligenceIndustries

Requirements

Comfortable with an AI-first mindset, actively using and experimenting with advanced AI tools, integrating AI into workflows, and measuring AI effectiveness for results
Ability to adopt new AI models and modes quickly, continuously learn, adapt to rapid change, and think on your feet in a fast-paced environment
Deep engineering expertise in voice AI, speech-to-text (STT), text-to-speech (TTS), and speech-to-speech (STS) technologies
Consultative sales skills to navigate complex sales cycles and establish Deepgram as the preferred Voice AI partner
Experience driving technical pre-sales engagements with prospects, customers, and partners
Ability to collaborate closely with sales teams to craft technical solutions, provide technical validation, build proof-of-concepts (POCs), and demonstrate platform value to technical decision makers
Senior-level ability to influence team vision, product strategy based on market insights, and contribute to pre-sales methodology evolution
Based in or near San Francisco, CA, for proximity to customers and partners, with a mix of in-person and remote work

Responsibilities

Drive technical pre-sales engagements with prospects, customers, and partners as the primary focus
Serve as the technical authority bridging AI speech technology and customer business needs
Collaborate with sales team to craft compelling technical solutions and provide technical validation
Build proof-of-concepts (POCs) and demonstrate platform value to technical decision makers
Contribute across Applied Engineering team responsibilities, including pre-sales, implementation, and customer support
Work closely with Customer Success, Developer Experience (DX), Product, and Engineering teams to ensure positive customer experiences and deliver solutions meeting customer needs
Influence team’s vision, product strategy with market insights, and evolution of pre-sales methodology as a senior team member

Skills

Key technologies and capabilities for this role

Speech-to-TextText-to-SpeechAPIsVoice AIAI ToolsPre-SalesSolutions Engineering

Questions & Answers

Common questions about this position

What is the salary range for the Senior Pre-Sales Solutions Engineer position?

The salary range is $165K - $220K.

Is this role remote or does it require being in the office?

The role is remote, though it is based in San Francisco.

What key skills are required for this Senior Pre-Sales Solutions Engineer role?

Candidates need deep engineering expertise, consultative sales skills, an AI-first mindset with comfort using advanced AI tools, and the ability to adapt quickly to rapid changes.

What is the company culture like at Deepgram?

Deepgram fosters an AI-first mindset where team members actively use and experiment with advanced AI tools, move at the pace of AI with rapid change, and focus on constant learning and innovation rather than a traditional 9-to-5.

What makes a strong candidate for this position?

Strong candidates have deep engineering expertise paired with consultative sales skills, embrace an AI-first approach by actively experimenting with AI tools, and thrive in a fast-paced environment with rapid evolution and constant learning.

Deepgram

Speech recognition APIs for audio transcription

About Deepgram

Deepgram specializes in artificial intelligence for speech recognition, offering a set of APIs that developers can use to transcribe and understand audio content. Their technology allows clients, ranging from startups to large organizations like NASA, to process millions of audio minutes daily. Deepgram's APIs are designed to be fast, accurate, scalable, and cost-effective, making them suitable for businesses needing to handle large volumes of audio data. The company operates on a pay-per-use model, where clients are charged based on the amount of audio they transcribe, allowing Deepgram to grow its revenue alongside client usage. With a focus on the high-growth market of speech recognition, Deepgram is positioned for future success.

San Francisco, CaliforniaHeadquarters

2015Year Founded

$100.5MTotal Funding

SERIES_BCompany Stage

Data & Analytics, AI & Machine LearningIndustries

51-200Employees

Benefits

Comprehensive Health Plans

FSA Health Matching up to $1,000

Work from Home Ergonomic Stipend

Healthy Food & Snacks in offices

Community Groups

Unlimited Vacation

Risks

Increased competition from open-source solutions like OpenAI's Whisper threatens market share.

Recent layoffs suggest potential financial instability or strategic restructuring challenges.

Integration of Poised may cause disruptions in service or product development.

Differentiation

Deepgram's APIs offer fast, accurate, and scalable speech recognition solutions.

The acquisition of Poised enhances Deepgram's real-time feedback capabilities in virtual meetings.

Aura API provides low-latency, human-like voice models for conversational AI agents.

Upsides

Strategic partnership with Clarifai accelerates AI application development and market expansion.

Aura API positions Deepgram to capitalize on real-time conversational voice AI trends.

Deepgram's technology is used by large enterprises like NASA, indicating strong market trust.

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