Senior People Operations Generalist at Promise

Fairfield, California, United States

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$125,000 – $175,000Compensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

GovTech, Public SectorIndustries

Requirements

Entrepreneurial, resourceful mindset as a self-starter who thrives in a dynamic environment
Ability to own projects end-to-end as an individual contributor without managing direct reports
Experience building systems from the ground up, especially in a new department
Knowledge of California and federal employment laws, including wage & hour, EEO, FMLA, ADA, and other HR regulations
Familiarity with HRIS systems like Sequoia One (PEO/HRIS)
Ability to partner with internal/external counsel on compliance and sensitive matters
Strategic partnership skills with leadership on priorities like career ladders, compensation bands, performance/compensation philosophy, and hybrid work strategy

Responsibilities

Own and refine end-to-end onboarding process for seamless new hire experience
Manage onboarding/offboarding workflows and documentation via Sequoia One, including employment documents, background checks, and compliance forms
Manage offboarding process, including exit interviews, asset returns, and compliance documentation
Stay current with California/federal employment laws to ensure compliant company policies
Draft, update, and communicate HR policies, employee handbook, and process documentation
Provide guidance on employment regulations (wage & hour, EEO, FMLA, ADA)
Partner with counsel to interpret regulations, handle sensitive matters, and align policies/practices legally
Support compliance audits and reporting (e.g., EEO-1 filings)
Partner with leadership to design and drive employee programs: performance management, rewards & recognition, engagement initiatives
Evaluate and optimize HR technology stack
Act as strategic partner to leadership on career ladders, compensation bands, performance/compensation philosophy, hybrid work, and office strategy

Skills

HR Operations

Onboarding

Offboarding

HR Compliance

Policy Management

HRIS

Performance Management

Rewards and Recognition

Employee Engagement

Promise

Software solutions for government-citizen interactions

About Promise

Promise offers software solutions that improve how governments interact with their citizens, focusing on aid distribution and rebate systems. Their technology helps identify vulnerable community members and streamline income verification, increasing access to benefits while reducing fraud. The PromisePay Platform provides affordable payment options for low-income households facing public services debt. The company aims to create a respectful and efficient relationship between governments and citizens, ensuring everyone can access necessary resources.

Oakland, CaliforniaHeadquarters

2017Year Founded

$46.8MTotal Funding

SERIES_BCompany Stage

Data & Analytics, Government & Public Sector, Social ImpactIndustries

51-200Employees