Senior Packaging Engineer (all genders) at Zalando

Berlin, Berlin, Germany

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

E-commerce, RetailIndustries

Requirements

Degree with a focus on Packaging Engineering (Material Science expertise is a plus), Industrial Engineering, Logistics Engineering or comparable education, plus professional experience in product/service development within Logistics or Supply Chain
Relevant professional experience designing new customer propositions and bringing physical products from ideation to production to handover for scaling (experience working for a packaging supplier is a plus)
Passion for developing new customer experiences with sustainability top of mind; knowledge of paper-based packaging, manufacturing, logistics, and sustainability desirable
Design-driven and customer-centric mindset; experience running user research desirable
Excellent English communication skills (German strongly desirable)
Valid driver’s license recognized in Europe

Responsibilities

Develop new unboxing experiences that reconcile operational efficiency, customer experience, packaging quality, and sustainability
Rethink current customer-facing and intralogistics packaging; optimize or design new scalable solutions supporting discovery, design, and delivery for new product categories
Work jointly with supply partners and internal stakeholders, focusing on customers and sustainability
Take end-to-end responsibility for key packaging development projects
Drive innovation to engineer and design a more sustainable, scalable packaging portfolio
Own and drive all Packaging Quality processes, including testing, site visits, and defect resolution
Lead all quality claims and further develop the overall quality framework
Lead alignment with internal stakeholders (e.g., Logistics Operations, Market Research, Category Management) when updating or building new unboxing experiences
Engage with suppliers, manufacturers, logistics service providers, universities, and start-ups to identify trends and collaboration opportunities
Identify opportunities in sustainable packaging to elevate customer experience

Skills

Packaging Design

Sustainable Packaging

Quality Assurance

Supplier Management

Logistics Optimization

R&D

Product Development

Testing Protocols

Defect Resolution

Stakeholder Alignment

Zalando

European online fashion retail marketplace

About Zalando

Zalando operates as a major e-commerce platform in Europe, focusing on fashion and lifestyle products. It allows customers to shop for a wide variety of clothing, shoes, and accessories from both established and emerging brands through its website and mobile app. The platform generates revenue by selling products directly to consumers and earning commissions from third-party sellers who list their items on Zalando. A key feature of Zalando is its commitment to providing a smooth shopping experience, which includes free delivery and returns, a large selection of products, and personalized recommendations. Zalando Plus, a premium membership program, offers additional benefits like faster shipping and exclusive deals. The company distinguishes itself from competitors by investing in technology and logistics to enhance customer satisfaction and streamline operations.

Berlin, GermanyHeadquarters

2008Year Founded

$149.8MTotal Funding

IPOCompany Stage

Consumer Software, Consumer GoodsIndustries

10,001+Employees