Senior Optimization Consultant at Airwallex

New York, New York, United States

Airwallex Logo
$133,600 – $215,000Compensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Fintech, Payments, Financial ServicesIndustries

Requirements

  • Outstanding professional and academic record of achievement
  • Prior experience in payments
  • Comfort with SQL
  • Intellectual curiosity: want to understand customers’ problems inside-out and how the product can help solve them
  • Adeptness at bringing structure to ambiguous, fast-moving problem spaces
  • A love of working with data and excitement about demonstrating impact - significant analytical experience
  • Brilliant communication skills; at ease across verbal and written communications and comfortable presenting to clients/external stakeholders
  • Comfort working cross-functionally with stakeholders at varying levels of seniority
  • Preferred Requirements
  • Proficiency in BI tools (e.g., Looker, BigQuery), and/or statistical software
  • Experience as an optimization consultant in another payments company

Responsibilities

  • Gather insights - through data analysis and industry knowledge - to identify opportunities to improve customers’ payment performance
  • Design and deliver a standard methodology to improve payment performance, updating it as learnings about customers and their payments evolve
  • Lead discussions with customers on their existing payment performance, opportunities to improve, and requirements to implement
  • Train internal stakeholders (e.g., Sales teams) on how to lead discussions with customers and prospects, providing them with tooling as required
  • Liaise with Product teams to ensure they understand customer feedback and incorporate learnings into their roadmaps
  • Support engagements with external stakeholders (e.g., card issuers)

Skills

Payment Optimization
Fraud Prevention
Authentication
Data Analysis
Trends Analysis
Stakeholder Collaboration
Merchant Consulting

Airwallex

Cross-border payment solutions for businesses

About Airwallex

Airwallex provides cross-border payment solutions for businesses of all sizes, including small to medium-sized enterprises and large corporations. The company offers a range of financial services such as multi-currency accounts, international money transfers, foreign exchange services, and payment gateway solutions. These services are designed to facilitate efficient and cost-effective international transactions. Airwallex uses advanced technology to ensure that these transactions are fast and secure. Unlike many competitors, Airwallex focuses on building financial infrastructure that supports the digital economy, allowing businesses to operate seamlessly across borders. The company's goal is to simplify global payments and make them accessible to businesses worldwide.

Eastern District, Hong KongHeadquarters
2015Year Founded
$877.4MTotal Funding
SERIES_ECompany Stage
FintechIndustries
1,001-5,000Employees

Benefits

Hybrid Work Options
Employee Equity Programs

Risks

Increased competition from fintech startups could erode Airwallex's market share.
Regulatory scrutiny in Asia-Pacific, especially China, may impact Airwallex's operations.
Volatility in foreign exchange rates poses a risk to Airwallex's revenue streams.

Differentiation

Airwallex offers a comprehensive suite of cross-border payment solutions for businesses.
The company integrates financial services into platforms, enhancing customer experience and efficiency.
Airwallex's global presence with ten international offices supports its expansive service offerings.

Upsides

Airwallex reported an 83% revenue increase in APAC, showcasing strong regional growth.
The partnership with Carwow enhances Airwallex's visibility and operational efficiency in the UK.
Airwallex's expansion in EMEA with new offices boosts its international market presence.

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