[Remote] Product Manager - Payments at Wander

Remote

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Travel, HospitalityIndustries

Requirements

Prior hands-on software engineering experience or have founded a company (built 0→1 products, shipped to users, and owned technical decisions)
5+ years as a PM (3+ focused on payments/fintech), shipping production systems at scale
Fluency in the card lifecycle (auth/capture/settlement), decline codes, tokenization, fraud/risk, and disputes/chargebacks
Experience with refunds, credits, split payments, ledgers/GL export, and reconciliation to processor settlements
Comfortable partnering with Finance on revenue recognition, close, and audit-ready controls; can talk to both engineers and accountants
Quantitative: SQL or similar; can frame experiments and analyze impact
Bias to action, crisp writing, high agency

Responsibilities

Own the payments & finops roadmap: acceptance, refunds, disputes/chargebacks, payouts, taxes/fees, and financial data integrity
Partner with Finance on GL mapping, automated reconciliation to settlements, revenue recognition, month-end close, and audit trails
Improve acceptance & CX: raise auth rates, reduce false declines, optimize retry/cascade logic, and add wallet/payment methods where impactful
Reduce cost & risk: monitor processor and network fees; implement risk/fraud controls and dispute workflows; track chargeback rate and recovery
Build payouts for partners/suppliers with compliant onboarding (KYC), transparent statements, and predictable funding timelines
Support B2B flows (e.g., Wander Teams/retreats): invoices, deposits, staged payments, and AR automation
Instrument the numbers: define and monitor KPIs—auth/acceptance rate, cost per txn, refund SLA, chargeback rate & win-rate, reconciliation completion time, revenue leakage
Ship with Engineering & Data: crisp specs, PRD/QA/readiness, analytics you trust, and post-launch iteration

Skills

Key technologies and capabilities for this role

Payments ProcessingFraud DetectionKYCFinancial ReconciliationRevenue RecognitionProduct RoadmappingPRD WritingAnalyticsSoftware Engineering

Questions & Answers

Common questions about this position

Is this Product Manager role remote?

Yes, the position is fully remote.

What experience is required for this Product Manager - Payments role?

Candidates need prior hands-on software engineering experience or have founded a company, 5+ years as a PM with 3+ focused on payments/fintech, fluency in card lifecycle including auth/capture/settlement, decline codes, tokenization, fraud/risk, and disputes/chargebacks, experience with refunds, credits, split payments, ledgers/GL export, and reconciliation, plus quantitative skills like SQL.

What is the salary or compensation for this position?

This information is not specified in the job description.

What are the nice-to-have skills for this role?

Nice-to-haves include hospitality/travel, marketplace, or subscription/recurring payments background, payment orchestration (multi-PSP), wallets, network tokens, 3DS/SCA experience, tax determination engines (sales/occupancy), invoicing/AR flows, and compliance exposure (PCI/SOC2) and KYC/AML for payouts.

What makes a strong candidate for this Product Manager position?

Strong candidates have a technical background like software engineering or founding a company, deep payments/fintech PM experience at scale, can partner with Finance and Engineering, show bias to action, crisp writing, high agency, and quantitative skills.

Wander

Vacation home rentals with hotel amenities

About Wander

Wander.com offers vacation home rentals that come with hotel-grade amenities, catering to a wide range of travelers from casual vacationers to frequent visitors. The platform allows users to browse and book vacation homes through the Wander app, which features a diverse portfolio of properties in various scenic locations. Each rental is designed to provide an enhanced experience, including modern workstations, top-tier cleaning services, and 24/7 concierge support. What sets Wander apart from traditional vacation rental services is its focus on combining the comfort of a home with luxury hotel-like features. The company's goal is to create a relaxing and thoughtful vacation experience for its users, as evidenced by the positive feedback from over 212,603 app users who appreciate the service.

Austin, TexasHeadquarters

2011Year Founded

$31.1MTotal Funding

DEBTCompany Stage

Consumer Software, Consumer GoodsIndustries

51-200Employees

Benefits

Flexible Work Hours

Remote Work Options

Paid Vacation

Risks

High competition from startups using social media to capture market share.

Over-reliance on luxury market segment vulnerable to economic downturns.

Challenges in maintaining consistent standards across diverse property locations.

Differentiation

Wander offers hotel-grade amenities in vacation rentals, setting it apart from competitors.

The company integrates smart mattresses for personalized sleep experiences, enhancing guest satisfaction.

Wander's diverse property portfolio includes unique locations like Yellowstone Valley and Kauai Cliffs.

Upsides

$100M credit facility from Credit Suisse supports expansion and service enhancement.

Partnership with Once Upon A Coconut attracts health-conscious travelers with sustainable refreshments.

Social media marketing on TikTok and Instagram increases brand visibility among younger demographics.

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