Senior Operations Manager, Central Automation at Commure

Mountain View, California, United States

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$120,000 – $160,000Compensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, HealthtechIndustries

Requirements

3+ years of experience in software or data engineering, consulting, investment banking, or in operations at a fast-paced SaaS tech company
B.S. or M.S. in a quantitative field, such as Statistics, Applied Mathematics, Engineering, Computer Science, or Data Science from a top 20 university
Advanced in SQL and Python, experience with Retool, API & Web Scraping a bonus
Experience driving results as an IC and working with technical teams to drive scalable architecture
Ability to drive the entire project management process, ensuring timely and qualitative onboarding and continuous improvement of key metrics
Demonstrated drive, intellectual curiosity, attention to detail, and a proven record of success
Comfort in Chaos: Comfortable working in an autonomous environment, can expertly prioritize and have a knack for identifying internal and external blockers
Entrepreneurial self-starter who thrives in a fast-paced environment and independently capable of seeking information

Responsibilities

Build out scalable infrastructure to improve operational efficiencies and directly impact top-line revenue and bottom-line profitability
Contribute to the design and implementation of systems and processes that facilitate scalability and efficiency in a hyper-growth environment
Solve complex, ambiguous business problems and drive and own operational metrics (productivity, quality, scalability)
Be responsible for owning key operational metrics, productivity is based off pushing metrics forward not time
Engage in cross-functional collaboration with key internal stakeholders, including Product, Engineering, and Account Management teams
Work across the whole organization (Product, Eng, Operations, Sales, Account Management) to define critical business processes
Have end-to-end ownership - ensuring efficient execution and a seamless onboarding process for clients and driving business metrics

Skills

Key technologies and capabilities for this role

Revenue Cycle ManagementBusiness Process DefinitionClient OnboardingOperations ManagementCross-Functional CollaborationMetrics Driving

Questions & Answers

Common questions about this position

What is the salary range for the Senior Operations Manager position?

The salary range is $120K - $160K.

Is this role remote or onsite, and where is the office located?

This is an onsite full-time position requiring 5 days a week in the Mountain View, CA office.

What key skills and responsibilities are required for this role?

The role requires building scalable infrastructure for operational efficiencies, designing systems and processes for scalability, solving complex business problems, owning operational metrics like productivity and quality, and cross-functional collaboration with Product, Engineering, and Account Management teams.

What is the company culture like at Commure?

Commure fosters a high-impact, high-autonomy environment in a hyper-growth setting, with cross-functional collaboration across Product, Engineering, Operations, Sales, and Account Management, focused on transforming healthcare through AI.

What makes a strong candidate for this Senior Operations Manager role?

Strong candidates will have experience solving complex ambiguous problems in hyper-growth environments, owning operational metrics focused on results not time, and driving cross-functional collaboration to build scalable processes impacting revenue and profitability.

Commure

Healthcare technology for data integration and safety

About Commure

Commure focuses on improving the healthcare industry by providing technology solutions that connect and empower healthcare workers. Its main product, CommureOS, is a lightweight operating system that integrates various healthcare technologies and datasets, helping providers streamline workflows and enhance patient care by delivering critical insights when needed. Additionally, Commure offers Commure Strongline, a discreet wearable badge that allows healthcare staff to quickly call for help, improving safety in potentially dangerous situations. This badge was developed with input from frontline workers and security experts to meet the specific needs of healthcare environments. Commure serves hospitals, clinics, and other healthcare facilities through a software-as-a-service (SaaS) model, charging subscription fees for access to its products. The company's goal is to create a more connected and safe healthcare ecosystem, ultimately enabling healthcare providers to deliver better care.

San Francisco, CaliforniaHeadquarters

2017Year Founded

$745.2MTotal Funding

GROWTH_EQUITY_VCCompany Stage

Enterprise Software, HealthcareIndustries

201-500Employees

Benefits

Unlimited Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

Parental Leave

Risks

Increased competition in AI scribe technology may pressure market share and pricing.

Integration of Memora Health's platform may face alignment challenges with existing systems.

Free AI scribe offering might strain resources if not monetized effectively.

Differentiation

CommureOS integrates disparate healthcare datasets, enhancing decision-making and operational efficiency.

Commure Strongline badge improves staff safety with rapid emergency alerts.

Commure's AI-powered scribe tool automates documentation, saving providers significant time.

Upsides

Acquisition of Augmedix enhances AI medical documentation, improving clinical decision-making.

Merger with Athelas creates a $6B healthcare infrastructure company, expanding resources.

Free AI scribe tool offers competitive advantage by broadening technology accessibility.

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