Common

Senior Member Relations Manager - US Based Remote Opportunity

Arlington, Virginia, United States

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Non-Profit Organization, EducationIndustries

Requirements

Candidates must live in the United States, possess a Bachelor's degree or higher from a four-year college or university; or an equivalent combination of education and experience, and have 3-5 years of successful, progressive experience in account management or customer services, management, project management, communications, or experience in college recruitment or admissions. Experience in one or more of the following sectors within higher education: community colleges, regional state systems, institutions that admit the majority of their applicants, institutions serving a significant number of transfer or independent students is preferred. Advanced Technical Skills, Critical Thinking, Initiative, Exceptional verbal and written communication and listening skills, outstanding organizational skills, keen attention to detail, and the ability to successfully prioritize and manage multiple projects and processes simultaneously are required.

Responsibilities

As a member of the Member Relations team, the Senior Member Relations Manager provides strategic advice to assigned member colleges and universities that use Common App, serving as a designated subject matter expert in supporting and meeting the needs of a specific sector of higher education. They offer technical expertise, act as a coach and mentor, providing leadership to the team and serving as an escalation point, and work to ensure a smooth experience for member institutions throughout the application year by offering best practices regarding the configuration of school-specific requirements within the application platform, guidance on how to leverage Common App programs and services, and sharing industry trends.

Skills

Higher Education
Member Relations
Strategic Advice
Technical Expertise
Coaching
Leadership
Customer Support
Relationship Management

Common

Coliving spaces with private room rentals

About Common

Common.com provides coliving spaces in urban areas, offering private room rentals within shared homes. The company targets young professionals and digital nomads who seek flexible and friendly housing solutions. Each home is fully furnished with high-quality furniture and includes private bedrooms, shared common areas, and amenities like weekly cleaning and laundry facilities. Common.com differentiates itself by providing a hassle-free living experience with managed properties and a community network. Members can easily transfer between rooms or homes, making it a convenient option for those who value modern communal living.

New York City, New YorkHeadquarters
2015Year Founded
$137.3MTotal Funding
SERIES_DCompany Stage
Real EstateIndustries
51-200Employees

Risks

Increased competition from Habyt could threaten Common's market share.
Merger may lead to internal restructuring challenges and cultural clashes.
Expansion into St. Paul may face unforeseen regulatory or market acceptance challenges.

Differentiation

Common offers fully furnished homes with high-quality furniture from top brands.
The company provides private rooms with ensuite bathrooms in shared homes.
Common includes weekly cleaning, free laundry, and essential supplies in its rental fees.

Upsides

Merger with Habyt positions Common as a leading global co-living operator.
Partnerships with Clutter and Leeway Home enhance convenience and appeal.
Expansion into St. Paul, Minnesota, indicates growth opportunities in new markets.

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