Customer Marketing Manager
Definitive HealthcareSalary not specified
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, Healthcare, AcademicIndustries
Requirements
- Experience in marketing with a focus on customer engagement
- Ability to lead strategy and manage projects across teams
- Strong communication and collaboration skills
- Comfort using data to guide decisions
- Interest in digital tools, customer communities, or customer-facing roles
- Passion for creating meaningful customer experiences
Responsibilities
- Lead customer engagement marketing strategy aligned with business goals
- Develop programs that support retention, growth, and advocacy
- Create customer-focused campaigns using insights, storytelling, and automation
- Collaborate across teams to ensure alignment and scalability
- Track performance and optimize programs using data
Skills
Customer Engagement
Marketing Strategy
Retention Programs
Customer Campaigns
Storytelling
Automation
Data Analysis
Project Management
Cross-team Collaboration
Performance Tracking
Digital Tools
Remitly
International money transfer for immigrants
About Remitly
Remitly focuses on international money transfers, helping immigrants send money to their families quickly and securely at lower costs than traditional banks. The company charges transaction fees and earns from the exchange rate margin, offering various transfer options like bank deposits and cash pickups. Remitly enhances user experience through its website and mobile app, allowing real-time tracking of transfers, and engages with immigrant communities by providing helpful resources and educational support. Its goal is to meet the unique needs of immigrants while ensuring fast, affordable, and reliable money transfer services.
Seattle, WashingtonHeadquarters
2011Year Founded
$423.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
1,001-5,000Employees
Benefits
Continuing Education or Travel Stipend
Office Culture
Flexible PTO, Schedules and Leaves
DEI Learning Opportunities
Community Engagement
Inclusive Benefits
Risks
Swift's integration into banks' channels poses a competitive threat to Remitly.
AI agents' rise may challenge Remitly's operational model in efficiency and cost-effectiveness.
Schall Law Firm's investigation could impact investor confidence and Remitly's reputation.
Differentiation
Remitly focuses on immigrants, offering competitive rates and fast, secure transactions.
The company leverages technology for a seamless user experience via its app and website.
Remitly engages with immigrant communities through content and educational initiatives.
Upsides
Increased digital wallet adoption in key markets expands Remitly's reach to unbanked individuals.
AI agents in operations could reduce costs and improve Remitly's efficiency.
Visa collaboration enhances Remitly's cross-border fund flow services, boosting customer satisfaction.
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