[Remote] Senior Manager, Transformation at Marqeta

United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

Bachelor's degree in Business, Engineering, Operations, or related field
8+ years of experience in program/project management, business transformation, or operations excellence
5+ years of experience leading cross-functional strategic initiatives in complex organizations
Strong experience in automating manual processes and deploying AI technologies
Proven project management experience using agile methodologies
Lean Six Sigma Green Belt certification
Experience working with global teams across multiple time zones and cultural contexts
Demonstrated track record working with vendors to improve operations
Expertise in program governance frameworks, change management methodologies, and process improvement techniques
History of successfully delivering high-impact, large-scale transformation programs with measurable outcomes
Experience managing and influencing stakeholders across multiple organizational levels, including executive leadership
Ability to thrive in a high-growth environment and manage through ambiguity

Responsibilities

Lead complex automation and AI initiatives that enhance operational performance and reduce manual intervention
Manage the transitions of multiple operational processes to streamlined automated systems that leverage AI
Champion the adoption of automation and AI technologies across operational processes
Identify opportunities to eliminate inefficiencies, redundancies, and unnecessary manual steps
Lead efforts to implement new technologies and platforms that improve operational efficiency and quality
Leverage Marqeta's expanding AI capabilities to develop innovative solutions for operational challenges
Partner with key stakeholders to design technical solutions that enable scalable growth
Establish metrics and KPIs to measure program effectiveness and communicate outcomes to executive leadership
Create and standardize program documentation, reporting templates, and decision-making frameworks
Develop change management strategies that address cultural, process, and organizational impacts
Implement structured frameworks that proactively identify timelines and dependencies
Guide teams through transformational change with effective change management methodologies

Skills

Marqeta

Card issuing and payment processing solutions

About Marqeta

Marqeta provides modern card issuing and payment processing solutions in the fintech sector. Its platform allows businesses to create, issue, and manage payment cards tailored to their specific needs, such as expense management and consumer payments. The service operates through an open API, enabling clients to integrate Marqeta's capabilities into their own applications. This flexibility sets Marqeta apart from competitors, as it caters to a diverse range of clients, including financial institutions and tech companies. The company generates revenue primarily through transaction fees each time a card is used, along with potential setup and service fees. Marqeta's ability to quickly adapt to the growing demand for digital payments, especially during the COVID-19 pandemic, has contributed to its significant presence in the market.

Oakland, CaliforniaHeadquarters

2010Year Founded

$526.5MTotal Funding

IPOCompany Stage

Fintech, Financial ServicesIndustries

501-1,000Employees

Benefits

Medical, dental, & vision coverage

Flexible time off

Paid family leave

Pet insurance

401k match

Equity

Monthly stipends

Company recognition & awards

Employee Stock Purchase Program

Risks

Class action lawsuit may harm Marqeta's reputation and investor confidence.

Increased regulatory scrutiny could raise compliance costs for Marqeta.

EWA platforms might disrupt Marqeta's traditional card issuing model.

Differentiation

Marqeta's open API platform allows for highly customizable payment solutions.

The company operates in 40 countries, offering a global card issuing platform.

Marqeta's cloud-based infrastructure enables instant access to scalable payment systems.

Upsides

Partnership with Slope taps into the growing Buy Now, Pay Later market.

Demand for flexible working capital solutions boosts Marqeta's embedded finance offerings.

Smarter AI models enhance Marqeta's payment processing capabilities.

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